Hello! We appreciate you sharing your experience with your LG TVs! It’s great hearing that you’ve trusted LG for so many years — purchasing around a dozen sets is an incredible vote of confidence. Knowing that the picture quality continues to stand out for you and that the recent pricing has made the experience even better really means a lot! Long‑time customers like you are the reason we keep pushing to deliver better technology and value with every generation. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey there! We want to help ensure your LG TV is fully connected to all its devices and working at 100% so you can have the best viewing home theater experience. To help get your remote to respond to input commands, we recommend checking that there is no leftover packaging tape on the remote, that nothing is blocking the sensors between the remote and TV, and that your remote has new batteries. So we can look into connecting your TV to other devices, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh

Hey Sarah. We understand you're looking for superb picture quality from your TV, and it sounds like you've encountered an unexpected change with grayish lines across the bottom middle of the screen, impacting your viewing experience, especially with darker scenes. We appreciate you bringing this to our attention. We're here to help explore all available options to get your TV performing beautifully again and restore that pristine picture quality you expect from LG. Please send us a private message on social media @LGUSSupport with your TV's model number and purchase date. We're confident we can explore the best path to a great resolution for you! ^ Diego

Hey there! We're so glad to hear you're loving your new LG TV! It's great that you're enjoying your 'baby,' and it sounds like a perfect fit for your home. If you ever need anything, feel free to reach out to us on social media at @LGUSSupport. We’re here to help! *Josh

Hi, there. Thank you for sharing your experience with us. We understand your concern about not having the necessary screws for mounting the LG TV (70UQ7070ZUD) model. We are committed to ensuring that our products are delivered with all necessary components to provide a seamless experience.<br /><br />While we don’t control the packaging, we’ll make sure to pass along your feedback to the team to help improve the experience for future customers.<br /><br />If you have any other questions or need assistance with the TV setup, feel free to reach out to us via private message on social media &#64;LGUSSupport. We’re here to help.<br /><br />We appreciate your understanding, and we hope you enjoy your new TV. ^Juvy