Dear Customer, Hi, we do appreciate for taking the time to leave a review. Your feedback is important to us. We're so pleased that the product meet your needs and expectation. Once again, thank you for choosing LG. We'll continue striving to provide exceptional products and services.

Hi there, We see that you're not happy with your LG TV. We ask that you allow us to help change the negative experience that you're having. Please contact us so that we can do our best to change your experience since you already have the TV, Why not give us a shot at making things right? Please contact us with your serial/model number and a good contact number so that we can further understand how we can rectify the issues that are concerning your TV. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: LG Global Twitter: @LGUSSupport. Customer Service 800-243-0000. ~Tanisha