When you don't get the freshness you were expecting, we can understand how disappointed you can be. We're so sorry to hear about this. If you have not done so already, try adjusting the scent intensity to max to see if this helps. We'd love to connect and help you with this. We can be reached at (800) 308-3279.

We're sorry to hear this, Robert, and want to assure you that we have many quality checks to ensure the PLUG is quick and easy to use. So we can help, as well as share your experience with our Quality Team, please get in touch with us at (800) 308-3279.

We appreciate you taking the time to share your feedback with us, Joyce. Febreze products go through extensive testing and quality checks to make sure they reach you in perfect condition, and leave your spaces smelling great every time when used as directed, so we're sorry that your Febreze Plug didn't last as long as you had expected, and we're grateful you let us know. Your satisfaction is important to us, and we'd like to learn more about this, so that we can share some tips on how to get the best results from your Febreze Plug, and assist you further. Please give us a call at (800) 308-3279, any time from 9:00AM-6:00PM EST Monday-Friday.

The effectiveness of the Febreze PLUG Scent Booster Oil Diffuser can vary based on room size and ventilation, as larger or more open spaces may require more scent to fill the area. The Febreze Plug has a fragrance level adjuster on the back. Slide it to 'High' for a stronger scent. We would love to hear more about your experience and offer you further assistance, so please call us at (800) 3083279.