Thank you so much for taking the time to review our Febreze Plug Scent Booster. We're sorry that one of these devices isn't doing the job for you. With our quality checks, you should notice the fragrance, especially when the scent intensity setting is set to max. We'd love to connect about this and help. Please call us at (800) 308-3279.

We aim to impress you with the Febreze PLUG Scent Booster, so we're surprised and sorry to learn of your disappointment. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We'd like to learn more about your experience and help you best. Please give us a call at (800) 308-3279.