We're sorry to hear that you feel this way, as our Febreze PLUG Scent Booster has gone through many quality checks to ensure that you can enjoy the best possible results. We'd like to mention that it's designed to provide continuous noticeable freshness. It may be helpful to know that the device won't freshen your room instantly, as it'll take about 15 – 20 minutes before you start to notice the fragrance. We'd be happy to learn more about your experience and see how we can best assist further, so please give us a call at (800) 308-3279 when you can.

We're sorry to hear this, Linda, and want to assure you that we have many quality checks to ensure you get a wonderful lingering scent. If you haven't already, we recommend turning up the scent dial. We'd like to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 308-3279.