We're sorry to hear this, Judy, and want to assure you that we have many quality checks to ensure you get a wonderful lingering scent from the Scent Booster. If you haven't already, we recommend turning up the scent dial. We'd like to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 308-3279.

We&#39;re sorry the level of scent isn&#39;t meeting your expectatins, Harriette. Our products go through many quality checks, and we try our very best to ensure that each performs to our high standards. Your report is being shared with our Product Quality Team, and we have some tips that we&#39;d like to share. When first installing, it&#39;s important to make sure the Febreze PLUG Scent Booster is switched to the ON position. When you first plug the unit in, you should see a blue light at the top flash twice to indicate the unit is working. You can also adjust the scent level, choosing the LOW, MEDIUM, or HIGH, with the HIGH setting providing a more noticeable fragrance level. In addition, you can also use the BOOST feature for a temporary increase in scent. Your satisfaction matters to us, and we&#39;d like to gather additional details to see how we can further help. Please give us a call at 1-800-308-3279 from 9AM — 6PM EST Monday – Friday for further assistance.<br />

We&#39;re very sorry to hear this, Julia. Our products go through many quality checks to ensure perfect condition and function, so this isn&#39;t the experience we would expect you to have with our new Scent Booster. We&#39;d like to learn more and do our best to make things right. Please give us a call at (800) 742-9220.