We're sorry to hear this. For assistance, please reach out to Walmart at 1-800-925-6278.

We're very sorry to hear you're not able to smell the increased scent with your Febreze PLUG Scent Booster. Our products are thoroughly tested for quality, so this isn't what we'd expect. In case this helps, the Scent Booster does have adjustable scent levels. Also, if you press the Boost button, you should experience 40 minutes of enhanced scent. When you have a moment, we hope you'll give us a call at (800) 308-3279 so that we can learn more and see how we can help.