We're sorry to hear this, Nicki, and want to assure you that we have many quality checks to ensure you get the best. If you haven't already, we recommend turning up the scent dial. We'd like to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 308-3279.

Thanks for sharing your feedback with us, Tee, and we&#39;re sorry to learn of your disappointment with our new PLUG Scent Booster. This is something we wouldn’t expect to hear and we’re more than happy to help you with this. <br />We check the quality of our products many times during the manufacturing process, and how much scent you notice depends on several factors including:<br /><br />-the size of the room<br />-the amount of ventilation<br />-increases in air flow (open windows and doors, running air conditioning units or heaters)<br />-how strong your sense of smell is<br /><br />We&#39;d like to help more, and encourage you to give us a call at (800) 308-3279.

We&#39;re very sorry to hear this about the scent from your last purchase, Kymber. We know that scent strength preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we&#39;ll be sure to share your comments on this with the rest of our team. In the meantime, please feel free to give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-308-3279 for additional assistance. -The Febreze Team