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Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars2,179 ratings2,177 reviews
  1. 5 stars68% (1,482)
  2. 4 stars16% (354)
  3. 3 stars7% (154)
  4. 2 stars4% (81)
  5. 1 star5% (108)

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Showing 941-950 of 2,177 reviews
Apr 19, 2025
Leslie
1 out of 5 stars review

Tv

It really sucks now when u buy a tv cauae it doesn't always stay in the. Country and when u take it internationally it can't work properly and u have to sign up for an account. It suck. Why so.wthing that use to be so simple has to be so difficult now

Review from Samsung US
Helpful?21P69184561C13959770739
reply from Samsung Brand Ambassador

Leslie, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Feb 5, 2025
Cupcake
5 out of 5 stars review

Worth the money

This was the first time buying a smart TV and it’s been so worth it. The amount of features this thing has, the fact it remembers the last things I watched and recommends something similar, the fact I can have live TV going but still searching for something else, I mean the amount of stuff this thing can do is endless and incredible. Have only had it a few months and still learning all it can do, but I couldn’t be happier with this TV.

Review from Samsung US
Helpful?21P69184561C13959770739
Mar 20, 2025
DMOON44
4 out of 5 stars review

Typically Samsung Quality

[This review was collected as part of a promotion.] I only try to get Samsung TV's for my home as I like the quality of Samsung and the picture quality is very good. My only complaint is that the remote that comes with this TV is small and not lit up so you can see the buttons. Other than that I would recommend any Samsung TV, in fact we bought the 55" for our basement living room and a 40" for our bedroom.

Review from Samsung US
Helpful?21P69184561C13959770739
Dec 4, 2024
old man
1 out of 5 stars review

NOT HAPPY

The tv works great, but I,m old school, I want a tv that I turn on, select a channel and watch a show I don,t like that I have to go through 450 channels to find the one I want. last night I wanted to watch the news after the show I was watching. the news was half over befor I could find it.

Review from Samsung US
Helpful?21P69184561C13959770739
reply from Samsung Brand Ambassador

old man, Samsung TV Plus can be disabled, which removes the channels from your default guide. Should you want to disable TV Plus, follow the steps below: 1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’ 2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service. 3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide. Alternatively, you can leave TV Plus enabled and utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below: 1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub 2) Enable the Autorun Smart Hub feature 3) Navigate to Settings > General > Smart Features > Autorun Last App 4) Enable the Autorun Last App feature If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Pro

Mar 20, 2025
Alexis
5 out of 5 stars review

Best Value TV with Outstanding Quality

[This review was collected as part of a promotion.] The price is amazing, but the quality is even better. The large screen enhances the viewing experience, and I initially bought it with price as my main consideration, but it exceeded all my expectations. The interface is intuitive, fast, and packed with smart features, there’s nothing missing. For the price, the quality is outstanding, and when it comes to Samsung, I know I can trust it. This is actually my second purchase, the first one was for my house, and this one is for my parents’ bedroom. They’re very satisfied with it. They frequently connect it to their computer as well, to watch broadcasts, and everything runs smoothly without any issues!

Review from Samsung US
Helpful?21P69184561C13959770739
Dec 31, 2024
StSNewYork
4 out of 5 stars review

Overall a great TV!

[This review was collected as part of a promotion.] This screen quality is terrific with all types of media. Its much thinner than my previous. I am limited to above fireplace dimensions, the 65 is the largest. Some cons that i was surprised about: -No Google 'casting' , you have to have the 'Samsung' version of this, which is clunky at best. -Earlier would not work with FIOS tv volume and sound bar. Volume would consistently cut out. TV volume works very well. I upgraded sound bar and that is working better.

Review from Samsung US
Helpful?21P69184561C13959770739
May 20, 2025
SoldonSamsung
5 out of 5 stars review

Great seamless integration between devices

[This review was collected as part of a promotion.] I chose a samsung tv mainly because I love the integration between all of my samsung devices. It has crystal clear picture and I can control all of my samsung devices via one place with the smart things app. I use the tv for my streaming apps and also to play my Playstation 5 on which by the way has great quality when hooked up to this tv. I highly recommend the samsung brand!!

Review from Samsung US
Helpful?21P69184561C13959770739
Feb 5, 2025
Lee Jay
4 out of 5 stars review

Disappointed

In 2009 we got our first Samsung. Live love loved it. being disabled I could not be more happy with that remote control. I could place it on my tray and use it with complete ease. The 85" tv we just got SUCKS!!! Can't use the remote at all. Had I known they changed the remote I would not bought it.

Review from Samsung US
Helpful?21P69184561C13959770739
Jan 24, 2025
Hamslice
5 out of 5 stars review

Best I have ever seen

I wasn't thinking the difference in picture quality going to 4K TV would mean much. But with this TV it was. Right out of the box it's the best I've ever seen. I recently watched Leave it to Beaver. They must've remastered the film because I never seen black and white look this good. Another movie I checked out was Back To The Future. I could not believe how clear the picture was and how three dimensional. I have nothing at all negatives to say about this TV. And I can tell you I have bought a lot of tv's in my lifetime. I was the type to always be updating my TV. I hesitated because I thought I'd never really seen a bad LED TV. But no this one was a giant leaf forward. My last T V was seven years old and I figured it was time for a change. One more thing I'm not paying any extra for 4G Internet service and I don't think I will. It can't look any better than this.

Review from Samsung US
Helpful?21P69184561C13959770739
Oct 24, 2024
JC23
3 out of 5 stars review

Disappointed

I bought 2 of the samsung 50 inch crystal uhd du6900 televisions and I have to say I am disappointed in them. The picture quality isn't what I expect from a samsung television. When watching football or even basketball games the picture is fine when the camera is up. Close but when the camera pans out the picture gets almost a slight fuzzy look or something it's hard to describe but it makes it unpleasant to watch. I really like samsung televisions but this particular model has been a disappointment for me. I have tried adjusting the sharpness,color, brightness ect and it hasn't helped much.

Review from Samsung US
Helpful?21P69184561C13959770739
reply from Samsung Specialist

Hi JC23, Thank you for sharing your thoughts on the picture quality of your DU6900 TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. In addition to fine-tuning your TV's Expert Picture Settings, you can also select the Picture Mode that provides the best viewing experience. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist