Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV for

SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

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4.4 out of 5 stars

stars2,179 ratings2,177 reviews

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Mar 20, 2025

macsar

5 out of 5 stars review

Love my samsung

[This review was collected as part of a promotion.] My 65” is great! Beautiful picture. . Easily connected to my surround sound and it feels like I’m in a theater.

Review from Samsung US

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Mar 19, 2025

Nonamenecessary

4 out of 5 stars review

Cool or whatever

[This review was collected as part of a promotion.] I like it overall. Samsung products are all pretty good. The TV upon start up is slow to load but I like graphics when gaming.

Review from Samsung US

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Feb 5, 2025

Joeylou

4 out of 5 stars review

Great TV not great for elderly

Television is great, but I bought for my elderly mother, and it is not user friendly for the elderly, too many options when she turns it on gets confusing and difficult for her to get back to her direct tv.

Review from Samsung US

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Apr 24, 2025

Wildman

5 out of 5 stars review

This product I'd say is one of the best for gaming

[This review was collected as part of a promotion.] I use this product for gaming and movies ist the best I love the graphics on the game it's insanly satisfying almost an advantage no cap

Review from Samsung US

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Dec 14, 2024

DannyB

5 out of 5 stars review

Wonderful TV!!

[This review was collected as part of a promotion.] Wonderful TV. I play a lot of Xbox games and the TV auto adjusts and maintains great stream clarity throughout my game time

Review from Samsung US

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Mar 5, 2025

NA Samsung TV

2 out of 5 stars review

Tv networks

System is not user-friendly. Too many channels, and you don't truly get live t. V, you get, if it's a news channel, it's just news versus the network itself.

Review from Samsung US

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reply from Samsung Brand Ambassador

NA Samsung TV, I’m sorry to hear about the issues you’ve experienced with Samsung’s DU6900 TV. Your feedback is important to us and will be shared with our product teams. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Feb 5, 2025

Marcy

4 out of 5 stars review

Love the HD

I received this tv as a Christmas gift from my Mom for Christmas because they have the same one and I love the quality of th HD. The only thing is the tv dosnt get loud and the soundbars are expensive

Review from Samsung US

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Sep 5, 2024

JDRam

1 out of 5 stars review

Spectrum App not available

Poor Applications Inoperability, chatted with Samsung Expert and they were absolutely useless help - NO Spectrum App available. I have 7 other Samsung Smart TVs and this is the first that is a huge disappointment.

Review from Samsung US

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reply from Samsung Advisor

Hi JDRam, Thank you for your feedback on the DU6900 TV. Please know the Spectrum app is available for download in the built-in app store. To download new apps, go to Home> Apps> Search> and search for the Spectrum app. From there, you can download the app and sign into your account. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 20, 2025

Greg730

5 out of 5 stars review

Very cool

[This review was collected as part of a promotion.] TV is excellent. Very sharp picture and easy to adjust. Screen menu is easy to navigate. Home screen has everything you need. Very good product and purchase.

Review from Samsung US

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Dec 18, 2024

Jimmy

3 out of 5 stars review

Missing features

No optical out !!!! Cant use my headphoneshad to purchase HDMI OPTICALE converter, that did not work, why is there no optical or analog audio outs ?????

Review from Samsung US

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reply from Samsung Brand Ambassador

Jimmy, Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. If you have any questions, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro