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Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV
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4.4 out of 5 stars
stars2,179 ratings2,177 reviews
  1. 5 stars68% (1,482)
  2. 4 stars16% (354)
  3. 3 stars7% (154)
  4. 2 stars4% (81)
  5. 1 star5% (108)

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Showing 1,211-1,220 of 2,177 reviews
May 9, 2025
Sharready
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Can’t seem to get my prime to,work. Everytime I think it is set up when I go to use it it says incomplete

Review from Samsung US
Helpful?21P69184561C13959770739
Mar 7, 2025
Eagleears
3 out of 5 stars review

Change the software

I use eARC and headphones due to a hearing disability. But using eARC disables the internal speaker, so that no one else can hear. It should be a software option to mute the speaker or not.

Review from Samsung US
Helpful?21P69184561C13959770739
reply from Samsung Brand Ambassador

Eagleears, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. Please give us the opportunity to better assist with this by reaching Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Pro

Nov 11, 2024
Pbinggg
5 out of 5 stars review

Amazing quality TV for all

[This review was collected as part of a promotion.] This t.v is amazing with crystal clear visuals and stellar audio! I've never seen a better t.v, ever

Review from Samsung US
Helpful?21P69184561C13959770739
May 6, 2025
Lynne44
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] I purchased this TV to watch movies and it is very nice. It’s large and clear. My children use it for gaming and they’re very satisfied.

Review from Samsung US
Helpful?21P69184561C13959770739
Dec 30, 2024
couchpotato II
1 out of 5 stars review

Would not buy another like this.

Received as a Christmas gift. Not near as nice picture and color or sound as our other 55" TV. I think we will be using our other TV and letting this just collect dust. Not at all happy with the new TV.

Review from Samsung US
Helpful?21P69184561C13959770739
reply from Samsung Brand Ambassador

couchpotato II, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. There are several picture and sound settings that you can adjust to best fit what you are watching. Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image. For sound adjustments, go to Settings> All Settings> Sound. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Pro

Dec 3, 2024
THEWoodGuy
5 out of 5 stars review

Great tv and great price

[This review was collected as part of a promotion.] The whole family uses the TV for games and tv. Old tv had an orb and a line on the screen. Picked this one up black Friday for a great deal!

Review from Samsung US
Helpful?21P69184561C13959770739
Feb 5, 2025
Marcy
4 out of 5 stars review

Love the HD

I received this tv as a Christmas gift from my Mom for Christmas because they have the same one and I love the quality of th HD. The only thing is the tv dosnt get loud and the soundbars are expensive

Review from Samsung US
Helpful?21P69184561C13959770739
Apr 30, 2025
snowboarddoc
4 out of 5 stars review

Good picture.

TV has great picture but only two HDMI, one is ARC and I can not get it to work with my previously installed surround sound. No RCA connectors, etc. Have not been able to reach support but will try again.

Review from Samsung US
Helpful?21P69184561C13959770739
May 5, 2025
gramdmalove
4 out of 5 stars review

This product has great picture quality

[This review was collected as part of a promotion.] Like the picture quality but hate that it drops the internet often and the sound is not the greatest. Wish you can move the icons for items used most first.

Review from Samsung US
Helpful?21P69184561C13959770739
Oct 22, 2024
RLCCL
5 out of 5 stars review

Great Buy! Pretty happy

Great price and beautiful TV. updated remote control, and crisp color, can’t complain. I have a frame TV and two other Samsung TVs and this is the great value and the performance is pretty competitive .

Review from Samsung US
Helpful?21P69184561C13959770739