[This review was collected as part of a promotion.] Twenty-eight nights so far and not yet fully comfortable with the mattress. Feels like a body dent is forming but waiting to see. Looking to rotate the mattress and shifting sleep positions for further determination. Just not what I was expecting. Waiting another 30 days.

[This review was collected as part of a promotion.] Bought this Lux Estate Pillow Top Medium mattress to replace a five-year-old Mail order foam mattress. We are very happy we did. Absolutely beautiful mattress and looked very well made. So nice looking hated to cover it with sheets. After one week we find it very very comfortable and are sleeping better on it than the old foam mattress. Seems much more comfortable and body shaping than the old mattress and sleeps cooler at night also. A very pleasant sleeping experience so far. Worth the money to get a superior mattress. Would recommend this mattress to anyone looking for quality. John L.

[This review was collected as part of a promotion.] We have been sleeping on our new mattress for over on month now and it is Perfect! Exactly what we wanted. Having been sleeping on a Stearns and Foster mattress for the last nearly 10 years we were very happy with this new one!

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

[This review was collected as part of a promotion.] My experience was unexpected. I ordered on July 4. A month later I received notice that my mattress would be delivered the next day. I was thrilled. The next day I received a call telling me that my mattress was ruined by a lift truck. So I expected that Sterns and Foster would jump on it and rush a new replacement. A month later I hadn't heard from them, not even and I'm sorry. Then I started calling and calling. They have a computerized operator that that can't answer anything, when you ask for a real person it takes three requests to get someone. Then you go on hold for twenty minutes and then they transfer you, guess what more than twenty minutes. After six weeks I get connected to their escalations team which is very good at not telling you what is going on and when to expect my purchase which was fully paid for a month before. On Sept 28 my mattress finally came without one word from the factory nor even an " I'm Sorry". Well even though I love my new mattress, I guess I'm the only one who will say , "I'm Sorry" that I didn't cancel six weeks ago. Sincerly, Phil

We purchased the King size Lux Estate Hybrid Medium and could not be happier! The quality of this mattress is top tier! I definitely feel like we made the right investment with this mattress and I have already recommended it to many others! I can finally get a full nights sleep without tossing, turning, or my arm falling asleep.

We had a S & F years ago.. Bought another brand about 10yrs ago and I have been waiting on it to wear out so I could go back to a S & F So far ( 1 month in) it is super comfy.. I have had some issues with pain across my shoulders since we have been sleeping on it.. I am hoping its just my body getting use to it. It is super comfy and soft. We opted for the medium and Maybe should have gotten the firm.. We shall see

As older folks we thought we would treat ourselves and are very impressed with the quality and the comfort of the mattress. We also got the upgrade that allows us to move the mattress head and foot up and down, it also had lumbar comfort and the whole bed is a massage when needed as it had several levels of comfort making it even more usable for us. It also has helped with no backaches in the morning, and we are sleeping far more comfortably. Just wanted to say thank you

We are extremely impressed with the quality of this mattress! From the very first night, we could tell how well made and comfortable it is. It provides the perfect balance of support and softness, and we've both been sleeping so much better since getting it. You can really feel the quality in the materials and craftsmanship. We honestly look forward to going to bed every night now. Highly recommend this mattress to anyone looking for comfort and a better night's sleep!

[This review was collected as part of a promotion.] The delivery was within the expected timeline and the crew who delivered were very professional and on time. I have slept better on this mattress than I have in years. Very comfortable.