[This review was collected as part of a promotion.] My experience was unexpected. I ordered on July 4. A month later I received notice that my mattress would be delivered the next day. I was thrilled. The next day I received a call telling me that my mattress was ruined by a lift truck. So I expected that Sterns and Foster would jump on it and rush a new replacement. A month later I hadn't heard from them, not even and I'm sorry. Then I started calling and calling. They have a computerized operator that that can't answer anything, when you ask for a real person it takes three requests to get someone. Then you go on hold for twenty minutes and then they transfer you, guess what more than twenty minutes. After six weeks I get connected to their escalations team which is very good at not telling you what is going on and when to expect my purchase which was fully paid for a month before. On Sept 28 my mattress finally came without one word from the factory nor even an " I'm Sorry". Well even though I love my new mattress, I guess I'm the only one who will say , "I'm Sorry" that I didn't cancel six weeks ago. Sincerly, Phil

[This review was collected as part of a promotion.] We slept at a friends house and they had one of your beds there. My husband and I both slept really good and loved the bed. We've been afraid to buy a new bed and not be satisfied with it so we've put it off all these years, but after sleeping on one of your beds, we decided to go ahead and order one. It's wonderful. I feel so supported in any position.

[This review was collected as part of a promotion.] I have owned a Sterns and Foster for most of my life. My wife decided to switch to a foam type mattress. That did not last but 7 months. I bought my Sterns and foster and now get the best sleep of my life again!

[This review was collected as part of a promotion.] We had a 20yr old pillow top that we could flip and were very hesitant to jump into the new mattress market. Very worried about too much foam and heat. We did a lot of investigating and felt that Stearns & Foster had a product we could embrace. It has only been a week but the change over has been very flawless. We are both very comfortable and can tell the quality of the mattress is high end. Hopeful we will continue to be happy for many years.

[This review was collected as part of a promotion.] Not happy. The mattress is way to firm for a medium mattress. I now have to buy a soft topper mattress pad because it is too firm. Never buy without first trying it. Since i had previously bought two it didn't seem necessary. Not bery good help online. The only thing i love is the appearance.

[This review was collected as part of a promotion.] When it comes to mattresses we know we NEED support but we CRAVE cloud comfort. This mattress is the best of both worlds!! Support and guilt-free indulgence in one product, who says you can't have your cake and eat it too! See you (with a smile) in the morning.

[This review was collected as part of a promotion.] This is our third Stearns and Foster mattress, and we love it! We also bought the adjustable bed to help with my husband's snoring and it is life-changing! We love the split king-mattresses and we are also able to adjust the bed to each of our preferences. I can now sleep in my own bed and get the best night's sleep, instead of having to sleep most of the night on the couch. My husband also loves it as he does not get poked in the arm all night to change positions to reduce the snoring. We are both getting the best night's sleep now. Thank you Stearns and Foster!

Purchased mattress about 2 1/2 years ago. It is now beginning to sag about an inch causing back pain while sleeping, but not enough for a warranty claim. For this price point, not worth the money. Will not purchase this brand again. They do not back the product.

[This review was collected as part of a promotion.] Bought this Lux Estate Pillow Top Medium mattress to replace a five-year-old Mail order foam mattress. We are very happy we did. Absolutely beautiful mattress and looked very well made. So nice looking hated to cover it with sheets. After one week we find it very very comfortable and are sleeping better on it than the old foam mattress. Seems much more comfortable and body shaping than the old mattress and sleeps cooler at night also. A very pleasant sleeping experience so far. Worth the money to get a superior mattress. Would recommend this mattress to anyone looking for quality. John L.

[This review was collected as part of a promotion.] I purchased my mattress and adjustable base just prior to my open heart surgery. I am so glad I did! I remember my husband sleeping in a recliner for two months, after his surgery. My new Stern's & Foster mattress and adjustable base allowed me the comfort of being able to sleep in my bed. Better sleep, quicker healing.