Bought this umbrella online because I wanted a specific color not available in the store. Right after my purchase it went on sale for $30 less. When I took it in for a price adjustment I was told I would have to return it and pick out another from the store stock. I explained to them that I wanted that color umbrella and it wasn’t available in the store. They would not let me have this umbrella because I bought it online….. said it had to go into “damaged goods.” (It was never out of the box) Needless to say I left without my umbrella. This policy is absolutely ridiculous!!

Easy bending frame

Received two umbrellas, the first one doesn’t tilt nearly as far as the second one, and the second one arrived with the end of the handle part broken and missing completely from the packaging. Someone must’ve returned it or it was packaged this way without anyone noticing. So frustrating! The colors are great otherwise. I believe had these issues not been present, I would’ve loved them.

We bought 5 of these umbrellas one year ago. I have them in ShadeMobile bronze bases which I absolutely love (usa made, fill with sand and bricks.) Our umbrellas were in use for 3 months and then stored away. The sunbrella fabric is top notch quality. The Haze color is an ever so slightly pale blue gray— they look so pretty next to our pool! We also have a couple of (Indigo) navy that look very classy on our brick patio. The problem is within a short time last year, they began tilting before fully up. The fabric cannot stretch tight until the umbrella is fully extended… it is supposed to tilt after it is fully up, not before… so you have to reverse crank it back some to straighten it back up and then stand on your tip toes and support the top manually to keep it straight so it cannot tilt while you crank it up with the other hand— impossible for me at 5’1. My 6’ husband has to do it. Once you get it fully up, then you can stop holding it up and just crank a bit more to tilt. All 5 umbrellas now have to be done this way so they can fully raise and open before tilting. Very frustrating. I don’t recommend these until you intend to raise them and leave them set up… if you open and close once a day, this too will happen to you in a short time, but as long as you’re at least 5’6”, you can workaround that problem . We absolutely love the quality otherwise.. The 10’ coverage is phenomenal, and although the tilt issue makes them a pain in the rear, the tilt is fabulous to have in the afternoon. They have been up in strong winds and have zero damage. Zero fading of fabric.

Pricier and nowhere near the same fabric quality as my previous umbrella which I purchased from Sam's a few years ago. The fabric on my older umbrella is substantial, canvas-like. No sun peeks through. It has thick ties and a good hem. This umbrella has a softer, thinner fabric, the ties are cheap, and I can actually see the sun shine through the fabric. Perhaps if I didn't have an older model to compare to I'd be happier but I do and it's just not premium to me. Guess that's the way things are now. You pay more for less.

Bought two a few months ago. Used them for the first time today with the matching base. A bit breezy on the patio. One blew over within five minutes and two of the rods that support the canopy bent about 45 degrees. Tried to bend them straight gently. They both snapped. There went $130. So much for sitting outside this summer.

One of the best umbrellas I’ve ever purchased

Great Quality. Better than similar purchases from box stores made recently.

This is my 2nd one ordered

Easy to install. Easy to open and close. Very sturdy.