Customer reviews for Oral-B Glide Floss Picks, Scope Outlast, 300 ct. forMember photos
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Easily Break/Shred
These break and shred really easily. I have to use 2-3 any time that I floss.
We're sorry to hear this, Brittany, and want to assure you that we have many quality checks to ensure you get the best from Oral-B Glide. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please reach out to us at (800) 566-7252.
WAS a great product, now horrible
If I could give this floss 0 stars, I would. I have bought this floss continually for at least a decade with no issues. Now, with the last two bags (I've purchased in the past year), the floss shreds and little pieces are being left in every other tooth. Previously, I only needed 3 picks to do my whole mouth, now I am having to go through at least 6 or 7 for my whole mouth AND to get shreds out that are left behind. Causing me to PAINFULLY dig and floss more than necessary. This used to be a 5 star product, but I guess the CEO, or whomever is involved in financing and production, wanted more money and now the floss is extremely cheap quality and not worth the money. To the company: Stop responding to the hundreds of bad reviews being left for this issue, JUST FIX IT and go back to the quality product we used to know.
We certainly appreciate your incredible loyalty over the years, and we're sorry to hear that this has been your experience with our Floss Picks. We have strict quality checks in place to ensure that you can use them with ease, and they've been thoroughly evaluated to be safe when used as directed. Since we're always looking to bring you the latest innovations, we've introduced our new micro-textured fiber, which is designed for durability. We're aware that some are experiencing breaking and shredding, and we're working to adjust how we make the product so that it's stronger, as we continually evaluate how we can improve our products. We can assure you that your feedback will be passed along, and we do recommend that you discontinue use of this particular product if it's getting stuck between your teeth. We'd also like to learn more and gather some additional details for our Safety and Quality Teams, so please give us a call at (800) 566-7252 when you have a moment.
Horrible breaking
I loved these 2 years ago. Now, with the newer technology, I need 2-3 of these in order to do the same work I used to do with one flosser. The string separates after one or two teeth, and by the 4th the floss BREAKS and you need a new flosser. Sorry, Oral-B - you suck for doing this to consumers. Essentially making people use 3X as many flossers to do one job!!!!!
We're sorry to hear that a great Oral-B fan like you is experiencing this with our Floss Picks, as they go through strict quality checks to ensure that you can rely on them. As well, our new micro-textured fiber is designed to be strong and durable. We do value feedback such as this, and your comments will be shared with our team. We'd also be happy to learn more and see how we can best assist you further. When you have a chance, please give us a call at 800-566-7252.
NOT STRONG AT ALL!!! DO NOT BUY!!!
I bought a whole pack of the floss picks because I ran out of my old ones. When I tell you..... I dont know what they're outlasting!!! Definitely not my teeth!! EVERY SINGLE TIME, I have to use between 2-5 picks to get my whole mouth done. My teeth arent that close together and tight, but they ALL break EVERY SINGLE TIME! I'll finish this pack in no time and will not be repurchasing. They are NOT strong AT ALL! They taste great, but whats the point if its not doing what it is supposed to do. I DO NOT recommend these floss picks!
We're so incredibly sorry to hear that you're having this experience. Please know that we're aware that this is an issue for some consumers and that we are working to adjust how we make the product so that the product is stronger with less shredding. Your experience can help us with this, so we'd love to connect. Please call us at 800-566-7252.
Fresh minty and effective, makes flossing easy and
[This review was collected as part of a promotion.] I've used the oral B glide + scope outlast floss picks and u was really impressed. The clean very effectively reaching between the teeth easily without breaking or fraying. The minty flavor is fresh but not overpowering leaving your mouth feeling clean after each use which encourages consistent use.
Retroceso
Hace años vengo comprando este producto, muy util, pero la ultima compra que realice de dos bolsas de 300 floss picks cada una, el mes pasado en Sams club, note una gran diferencia en el hilo de los nuevos, pues es mucho menos resistentes que los anteriores y se deshilacha muy facilmente, quedando hilachas entre los dientes que despues es muy dificil sacar pues al introducir otro, tambien se deshilacha y da mas dificultad. Por favor examines y corrijan esto, gracias
We truly appreciate you being a loyal Oral-B user, and are sorry your recent purchase of the Scope Outlast Floss Picks have been breaking and getting stuck in your teeth. Our recent transition to a new micro-textured fiber was made to enhance cleaning performance. This new design is intended to slide easily between tight spaces and provide a gentle yet effective clean. However, we understand that everyone’s oral health needs are unique. If you are experiencing any discomfort, or if you find the floss getting stuck between your teeth, we recommend discontinuing use. Your oral health and comfort are our top priorities, and we take all reports of adverse effects very seriously. We'd really like to share your feedback with our safety team. So we can help further, please call us at (800) 566-7252.
No Bueno
Because the "new and improved" floss technology breaks after flossing two or three maybe four teeth, I now have to use between two and three possibly four flossers every time I floss. Therefore Glide is correct. It is new and improved for their pockets, because I will have to purchase more often since they've made a cheaper product. It's unfortunate. These were my favorite because they were so strong and gentle and amazing before they "improved" them. Guess I can just pay half the price for an off-brand that does the same thing Glide now offers.
We always want our consumers to feel like they can rely on our products for a great flossing experience, and we are sorry to hear that the floss has been breaking with our Oral-B Glide Scope Outlast Picks. We have designed our new Cleantech Floss to be as durable as our previous fiber while offering a deep and gentle cleaning around the gum line, and this is not the level of performance that we would expect. We would love a chance to gather some additional information about your recent experience and encourage you to give our team a call at (800) 566-7252 so we are better able to help you and get that information to our Quality Team.
Cleantech change is horrible!
These new "Cleantech" picks are the worst OralB product I think I've ever bought in my life. I've bought these green picks for years, but recently they changed the floss part to have multiple strands. I have never raged so hard at a product -- constantly breaking, constantly leaving pieces in your mouth and shredding. They break so easy! The old design was much more robust. Whoever did consumer studies on these before release needs to be reprimanded. I'm moving to the generic single-strand brands after this bag goes in the trash.
We're sorry to hear you aren't enjoying this new floss version. Due to the extensive health, and safety tests this floss has undergone, this definitely isn't the result we expect. Your well-being is very important to us, so we recommend to discontinue using. Our team would like to hear more, and ask that you please hang on to this pack for 2 weeks in case we'd like to retrieve it. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.
Product decline
I have purchased these for years. The last package I bought I am not pleased with. Someone has changed the makeup of the floss that is attached to the product. It is complete garbage. Does not hold up and is very "string" like. It is like you are flossing with 6 guitar strings. Please let that person or team work somewhere else.
We continuously strive to offer our consumers the most innovative products for their oral care, and we are disappointed to hear that your recent use of our Oral-B Glide Scope Outlast Floss Picks did not offer the exceptional cleaning you have come to expect. As you have noticed, we recently transitioned many of our flosses to a new Microtextured Fiber, which is designed to offer a gentle yet powerful clean. As a dedicated user of our products, you know that we put an emphasis on quality, and we will share this information with our team. We still offer a few types of floss that are made with their original formula, and we would like to recommend trying either our Oral-B Essential Floss or our Oral-B Satin Floss. We would love a chance to learn more about your experience so we are better able to assist you, as well as gather some additional information for our Quality Team, and we invite you to give us a call at (800) 566-7252.
Best floss on the market
[This review was collected as part of a promotion.] Best floss on the market! These are very durable and don't brake like other brands! They were very soft in my gums so if you are sensitive these are perfect for you! They also help maintain your teeth very well and work great! definitely the best floss on the market