Cetaphil, I understand the changes you made and on paper it looks great with the B3 etc., however in reality this formula is less moisturizing than your old one. I have been an advocate for this moisturizer for over a decade - because of me all of my family and many of my friends use Cetaphil cream. I used to constantly get compliments on how soft my skin was. This new moisturizer does not leave that same deweyness on the skin, and is not as moisturizing. Please reformulate to make this more like what it used to be. I am not sure why my original review was not accepted - I hope Cetaphil doesn’t only publish positive reviews.

Been using Cetaphil products for many years! From growing up to having babies and still using on my teenagers!! Trusted, true, perfect product. Works on my dry skin, takes time to absorb but no greasy feel when absorbed. Your skin feels comfortable. Head to toe, even a bit on the lips. Thank you

I have been singing your praises for many many years, however this latest change to the formula has left me at a crossroads. I am not sure I can continue to use your product because it doesn't moisturize like the prior formula. It is really devastating for me. I have super dry sensitive skin. I am extremely limited in what products my body will tolerate. What seemed like a simple change to your formula, unfortunately, has had a major impact on my routine and life. It is such a shame to change what was already a perfect, amazing product in my eyes!

[This review was collected as part of a promotion.] This Moisturizing Cream by Cetaphil leaves my skin feeling so soft after applying it. I like that is affordable and it definitely is a great quality which awesome! If you have oily skin though try not to apply to much on your skin. Other than that is great!

My hands are extremely dry (so dry they hurt) and my cuticles are torn and sore. I’ve tried everything and finally tried Cetaphil Moisturizer. I can’t believe the improvement after applying it for only three days, No more hanging cuticles. The look and feel of my hands has completely changed in such a short time. My hands are now soft and smooth. This thick, rich cream is like a miracle in a jar!

This product is fine, I have eczema and would definitely say there are better lotions you could buy than this one, but it’s not too bad. My main gripe is that it pills?? If I put a lot on or rub it in too long it just balls up and flakes off. Also it kind of smells like sunscreen, which i can’t stand the smell of.

[This review was collected as part of a promotion.] The glycerine in this skin cream makes for dewy dewy dewy skin . With a smoothness and plumpness . I’ve been a fan of Cetaphil for a while and this skin is what the brand can be trusted for - amazing dermatologist recommended skin products that can be used my most and many with satisfaction.

I had been using this cream since I was a teenager and it was the only product that could curb my year-round exceptionally dry skin. I'm not exactly sure what's changed chemically-speaking, but I noticed that the consistency of the cream is less thick and doesn't seem to stay on my skin as well. It really doesn't feel like I've applied anything to my skin like the original formula did. I'm really disappointed about this. Please go back to the old formula! I really don't want to, but I suppose I may have to research other products and switch brands.

I purchased this product at the warehouse club in my area. It came in a jumbo size and had a sample size with it. I had given the sample size to my boyfriend to use on his scar. It works well, absorbs quickly and is not messy at all. This is a definite for dry skin that is also sensitive.

Cetaphil, I understand the changes you made and on paper it looks great with the B3 etc., however in reality this formula is less moisturizing than your old one. Perhaps because niacinamide can be drying. I have been an advocate for this moisturizer for over a decade - because of me all of my family and many of my friends and ex boyfriends etc use Cetaphil cream. I used to constantly get compliments on how soft my skin was by anyone who even brushed up against it. This new moisturizer does not leave that same deweyness on the skin, and is not very moisturizing. Even your previous lotion at this point is more moisturizing than this cream. Please reformulate to make this more like what it used to be.