Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars
244 ratings244 reviews
  1. 5 stars73% (179)
  2. 4 stars6% (14)
  3. 3 stars4% (9)
  4. 2 stars5% (11)
  5. 1 star13% (31)
Sort by |
Showing 181-190 of 244 reviews
Sep 26, 2023
ysl.mn
5 out of 5 stars review

A sleepers most luxurious and plush experience

[This review was collected as part of a promotion.] Sleep is undeniably one of the most crucial elements of our daily lives. It not only recharges our mental batteries but also plays a pivotal role in physical health. Investing in a mattress is akin to investing in overall wellness. The Stearns & Foster Reserve Firm Pillowtop, upon rigorous testing and personal experience, emerges as one of the best contributors to this nightly rejuvenation. Design & Build Starting with its design, it's evident that there's an unmatched commitment to craftsmanship. The aesthetic appeal of the mattress, combined with its high-quality construction, immediately speaks to its luxury lineage. One can feel the seamless combination of the firm foundational support and the soft, cushioning embrace of the pillowtop. Sleep Experience From the first night of rest, there's a palpable difference. The firm core ensures that there's no unnecessary sinkage, which can often lead to spinal misalignment and result in discomfort or long-term issues. This is particularly beneficial for those who have historically suffered from back problems or for those who prefer a supportive surface. However, firm mattresses can sometimes be a bane for those seeking comfort. This is where the genius of the Reserve Firm Pillowtop shines. The pillowtop layer, luxurious and plush, offers a gentle embrace to the sleeper. It cushions the body's pressure points like the shoulders, hips, and knees. This means that while the mattress is firm, it doesn't feel like sleeping on a board. The perfect equilibrium between support and comfort is truly noteworthy.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213954768940
Feb 2, 2023
KJ
2 out of 5 stars review

I hope I change my mind but....

Ok so it just arrived but it is so hard I can't imagine sleeping on it tonight. I ordered the reserve pillow top soft and actually called S&F because I thought maybe the wrong bed was delivered. Unfortunately it is the right bed and it is hard as a rock. I don't understand at all how this could be so hard and be described as pillow top soft. Customer service told me it will soften up. I'm so sorry I ordered this and right now have no doubt I'll be returning for a refund as soon as humanly possible.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213954768940
Aug 5, 2023
Kristi
5 out of 5 stars review

Amazing quality and comfort!

[This review was collected as part of a promotion.] This bed is fantastic! We ordered a "bed in a box" type mattress years ago for convenience and price. While they seem comfortable initially, they quickly decline in quality. The Stearns and Foster Reserve is the first traditional mattress we have had in years. When presented with the opportunity to review one of Stearns and Fosters mattresses from Bzzagent, I still wanted to do my research. I landed on the Reserve collection soft pillowtop. The pillowtop provides an extra layer of cushioning that is very comfortable. I tend to get very warm while sleeping, so the cooling fibers were very important to me. While lots of products claim to be "cooling", this mattress has delivered on that claim. The pillowtop cover is made of Tencel, which is a high-end fabric known for its exceptional temperature regulation. It has a silky moisture wicking fabric feel to it. Our summer heat is brutal, so this was the perfect time to test the cooling capabilities. Another feature I love is the dual support. The mattress has a comfort layer with TEMPUR-Indulge memory foam, but also a support layer with Intellicoil HD. One issue we have had with the foam mattresses in a box is they tend to lose their shape and sag over time. They don't provide support long term. My husband is a side sleeper, and I am a stomach sleeper, we both find this mattress very comfortable and supportive. It provides a good night's sleep to every type of sleeper. If there is any question on quality and standing the test of time, just try lifting and moving the mattress. It is extremely heavy! That may be the only negative about it. When trying to change the sheets it is slightly more difficult to lift and get the sheets on. I will take that minor inconvenience any day to have the quality rest we have been getting on this mattress. Goodbye bed in a box!

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213954768940
Oct 11, 2023
Helpful sleeper
1 out of 5 stars review

not worth extra money and not the softest

Im 5'8 140 skinny and on the boney side. There website is misleading. If you ask the sales or "experts as they call it lol. They say its the softest but i disagree. If your under 150 its a bit over kill with all these extra coils which still gives you a stiff and hard feeling. If your under 150 its going to be hard to break in i had to keep walking on mine 10- 20mins a day. To finally loosen it up. I still wake up with shoulder and arm pains do the stiffness and lack of conforming. . Also the buttons are annoying and feels like rocks /pebbles if your laying on one.. should put something over them. theyll tell you to use a pad or topper. Which didnt help and is ridiculous because you spend lots of money to avoid this. The luxe hybrid soft feels much more softer and better conforming. A Hybrid will always feel softer im not sure why they push this one as the softest. I say because most expensive and they get bigger commission off it as well as company profits more. Sad its all about money and not the customer anymore. If your heavier than 150 and like a firm soft , and can deal with the buttons. this may be the one for you. If your lightweight like me i try the soft hybrid. Also choose different stores . My stores the displays are not properly supported and they sag. No center support and you can see them bending. Shop around theres better price mattresses that will do the same. Do your research look on redit , quora, and other community personal opinions. People who actually own and want to help. All these reviews say the same thing. There paid for it and get the mattresses for free. Of course there going say good things.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213954768940
Feb 21, 2023
No More Pain!
5 out of 5 stars review

Best Ever

I have terrible lower back pain, neck and shoulder pain. Used to wake up screaming in agony and getting up in the mornings was a nightmare. After one night on this bed I have no pain whatsoever, I get up in the morning bouncing and ready to go without a hint of pain. I look forward every night to getting in bed, the feel of this mattress is pure heaven. Excellent workmanship and quality.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213954768940
Aug 7, 2023
AngiesAngle
4 out of 5 stars review

Comfy and Cozy Sleep

[This review was collected as part of a promotion.] While I don't feel I have had enough time sleeping on the mattress to give all my thoughts, I believe we have a pretty solid basis so far to give our thoughts. The high mattress made me giggle, but we love it. The material looks very well made, which we love. As for the actual sleep of the mattress, it's very comfortable. The first few nights of sleep, I woke up with zero pain, which was terrific. Now the top is slightly softer than I assumed when hearing firm. The sides dip down a bit more than I would like as well. And we think it may sleep a bit warmer than our old mattress. We love the mattress, though, and are thrilled to see how we keep liking it over the next few months. I plan to do a blog post within the next few months to express our thoughts! Along with social shares then.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213954768940
Jan 17, 2024
Unhappy Sleeper
1 out of 5 stars review

Lasted 1 Month, No Customer Support, No Warranty

Mattress was great for 1 month until suddenly a 6 inch deep by 3 foot long hole appeared in the center of the mattress. It's unusable now. I have tried every phone number and customer support email on the website dozens of times, no response. You can't talk to anyone. It's supposed to have a 10 year warranty. Bought from a large furniture store but they special ordered this mattress, not a Stearns and Foster dealer, so they won't help at all. Worst customer service ever. I'm ready to drive the mattress 12 hours to the factory and return it in person. I'm hoping to get a response from this review as nothing else works.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213954768940
Aug 4, 2023
giterdonesunshine
4 out of 5 stars review

My back hasn't hurt !

[This review was collected as part of a promotion.] First off, would like to say Most new mattress make my back hurt. The first night and this one did not. Was very surprised before i start let me say i recieved this mattress as part of a promotion and was blessed to get to review it. I like the handles in the side makes it easier to move around. 2nd thing I noticed was the little air holes on side. Was super excited about that I'm a hot sleeper live in Texas can say I think this idea actually works its not like a ice box bit I diffenelty seem to be cooler at night not so stuffy . So that wad a major bonus with me . It's pretty tall when you put it on a box spring I really like that. Get deep pockets sheets also. Havnt had any issues with sheets coming off so that another thing I like usually sheet is half off by morining. And I received the soft lux hybrid first time with a mattress with memory foam. And I loved it. I like that it's a hybrid so you get the benefits of both memory foam and springs. I'm a side sleeper and havnt woke up to my shoulder hurting and that is awsome. The only thing is that my and my husband I feel end up in the middle some nights leaning on each other and with it being soft it feels like you kinda sink in but I like it and love it first luxury mattress I have owned and it did not disappoint. I received this as part of a promotion

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213954768940
Jul 24, 2023
Sylvie_marie
5 out of 5 stars review

Sleeping on clouds

[This review was collected as part of a promotion.] This Stearns & Foster Lux Hybrid Soft Queen mattress is as if you're sleeping on clouds. Your body is surrounded by softness and irresistible comfort. I was able to fall asleep quickly and had a deep sleep throughout the night. Not once did I wake up with any aches or discomfort. Zero soreness in the morning. Waking up refreshed is an amazing feeling. I'm in love with the dark color of the mattress as well. This mattress reminds me of the luxury mattresses that are in five star hotels.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213954768940
Apr 24, 2024
Disappointed
1 out of 5 stars review

Did not last one year

The structure of the mattress deteriorated in less than one year. When I sat on the edge, the edge sank about half way down. The area where I normally slept developed a valley such that my girlfriend said she felt like she was entering a valley. Unfortunately since the mattress sprang back to its original level when no one was on it, the warranty dept refused to provide any help. So I discarded it. Poor quality and disappointing level of customer support.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213954768940