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Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars2,026 ratings2,004 reviews
  1. 5 stars68% (1,372)
  2. 4 stars16% (330)
  3. 3 stars7% (145)
  4. 2 stars4% (77)
  5. 1 star5% (102)
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Showing 971-980 of 2,004 reviews
Feb 5, 2025
BB watcher
4 out of 5 stars review

Like the clarity!

I bought this 5 days ago. Happy with color. Still navigating the screen. The remote isn't responsive like my old Samsung one. Guess what..it works for thiscTV.

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 5, 2025
Marcy
4 out of 5 stars review

Love the HD

I received this tv as a Christmas gift from my Mom for Christmas because they have the same one and I love the quality of th HD. The only thing is the tv dosnt get loud and the soundbars are expensive

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 5, 2025
Rogue
3 out of 5 stars review

Smart TV and phone. Especially my phone...

I'm 56 and have been loyal to the Samsung brand since I was a teenager. Now, Not so sure??? Used to be 5 star. Customer service sucks To many commercials on samsung tv

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Advisor

Hi Rogue, I'm very sorry you are not satisfied with your purchase. Please know we are available via chat and phone. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 5, 2025
roeroe
5 out of 5 stars review

Great TV

Bought this TV 3 months ago to replace an older Samsung that was still working fine. Love the Samsung brand and very happy with this TV. All my family members have Samsung and I've recommended them to friends,.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 7, 2025
Eagleears
3 out of 5 stars review

Change the software

I use eARC and headphones due to a hearing disability. But using eARC disables the internal speaker, so that no one else can hear. It should be a software option to mute the speaker or not.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Eagleears, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. Please give us the opportunity to better assist with this by reaching Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Pro

Mar 5, 2025
LoveSamsung
5 out of 5 stars review

Great product!!

We bought the tv about two weeks ago!! It is Great!!!!! We love it!! The picture is crystal clear and it is so fast loading the streaming apps!! We love it!! All my appliances are Samsung and will always be!! Love the brand!!❤️

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 4, 2025
David
3 out of 5 stars review

Problems

I don't know why but I can't get Xfinity wireless to work without my Amazon fire stick attached. Sometimes the tv guide doesn't give me what is on the channel it only gives me the network. When a ad comes on tv the voice gets very low.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

David, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. We would love to help you troubleshoot these issues! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Pro

Mar 20, 2025
Kokopelli
5 out of 5 stars review

This product is bright, color clear and very sharp

[This review was collected as part of a promotion.] Our family has found new joy in tv entertainment. This is an amazing and affordable large screen led tv. Combined with a samsung sound bar.

Review from Samsung US
Helpful?2944RFFI236513954163060
Mar 26, 2025
Bryan B
5 out of 5 stars review

Great TV, great buy

great TV esp. for the price. It's like watching TV in a movie theater in high definition. Colors are great and it was so easy to set up and program.

Review from Samsung US
Helpful?2944RFFI236513954163060
Feb 8, 2025
Dylan
5 out of 5 stars review

Amazing TV

This is the best TV I have ever owned. The technology is outstanding. The picture quality is Amazing! I would highly recommend purchasing a Samsung TV , you will not be disappoited.

Review from Samsung US
Helpful?2944RFFI236513954163060