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Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars
2,031 ratings2,009 reviews
  1. 5 stars68% (1,380)
  2. 4 stars16% (331)
  3. 3 stars7% (142)
  4. 2 stars4% (77)
  5. 1 star5% (101)

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Showing 181-190 of 2,009 reviews
Apr 19, 2025
Tinson
5 out of 5 stars
5 out of 5 stars review

Awesome features, great picture and sound

[This review was collected as part of a promotion.] I really love my Samsung products, I've been using Samsung for over 10 years. From mobile devices to televisions and sound systems.

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 9, 2025
DebzVx
5 out of 5 stars
5 out of 5 stars review

Realistic visuals

[This review was collected as part of a promotion.] My husband requested this purchase, and I thought it was a waste of money. I quickly changed my mind when I saw how crystal clear and realistic the visuals are. I'm still amazed by the quality of the television 📺

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 20, 2025
NeverAgain
1 out of 5 stars
1 out of 5 stars review

Not great!

[This review was collected as part of a promotion.] After having this tv for a couple months it stopped working all together. I did get it repaired under the warranty however the tv is still full of glitches! Have error codes pop up every time I turn it on, have to repeatedly hit the enter button to get to operate correctly. If i had a change to do it again I would have bought a different brand! Very frustrating, have a 20 year old flat screen Sony and 0 issues!

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

NeverAgain, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Apr 19, 2025
Charles07041949
2 out of 5 stars
2 out of 5 stars review

My new Samsung tv

[This review was collected as part of a promotion.] As a senior citizen, I'm not very familiar with the features but loading max and paramount plus has been difficult. It seems samsung doesn't recognize and there's no icon available. It doesn't seem to be that hard for you to allow me to download max and paramount plus. I'm disappointed with this lack of support.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Charles07041949, Please know you can download apps like Max and Paramount Plus from your TV's app store. Please make sure your Firmware is up to date so there are no issues accessing this app. Go to Settings> Support> Software Update. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Apr 21, 2025
Loveme214
5 out of 5 stars
5 out of 5 stars review

TV review

[This review was collected as part of a promotion.] I was originally going to get an LG TV. But I just fell in love with the Samsung. I was iffy about it first. Once I plugged it in and saw how easy it was to maneuver it I was glad I made the purchase. I just wish I would have gotten a bigger one.

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 19, 2025
Leslie
1 out of 5 stars
1 out of 5 stars review

Tv

It really sucks now when u buy a tv cauae it doesn't always stay in the. Country and when u take it internationally it can't work properly and u have to sign up for an account. It suck. Why so.wthing that use to be so simple has to be so difficult now

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Leslie, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Apr 20, 2025
David
4 out of 5 stars
4 out of 5 stars review

I like my Smart TV

I bought my 50 Inch Samsung Smart TV about 7 months ago and I proud to say that I am very happy with it. However, I am still learning to operate it and still learning to get all the channels I want. But it is a good buy and I recommend this TV to all. I especially like the Samsung TV Plus where I can get many different movies and other features.

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 20, 2025
Mr Ed 1951
5 out of 5 stars
5 out of 5 stars review

Replacing them all.

I have been replacing older TV of my family members since July 2024. Just replaced my grandsons 55in Samsung with a 75in Samsung. So far counting his 75in that makes 5 new Samsung TVs in all. Funny thing is all but one of the TVs I replaced were older still working well Samsung TVs. So far, I've bought two 75in, two 55in and one 65in. Everyone loves their new TV.

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 19, 2025
Nikkiparisi
5 out of 5 stars
5 out of 5 stars review

BEST PURCHASE EVER

[This review was collected as part of a promotion.] I have always purchased the same size TVs and same brands, I never had a Samsung before and it's the best purchase I ever made. What the TV has to offer is even beyond just the luxury of it in general! I was actually stunned when I saw all the channel that just come with it. I still am in love with it as much as day 1!

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 19, 2025
Nonickname
5 out of 5 stars
5 out of 5 stars review

Great television

I purchased my Samsung TV about a month ago, and it is great! It has over 365 free channels on Samsung TV, and it also gets everything on the Internet. It has so many channels that we didn't even have to pay for television service. That saves a lot!

Review from Samsung US
Helpful?2944RFFI236513954163060