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Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars
2,031 ratings2,009 reviews
  1. 5 stars68% (1,380)
  2. 4 stars16% (331)
  3. 3 stars7% (142)
  4. 2 stars4% (77)
  5. 1 star5% (101)

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Showing 161-170 of 2,009 reviews
Jun 10, 2025
Pigpen
1 out of 5 stars
1 out of 5 stars review

Samsung model UN55DU6900FZA TV No audio out

I purchased a Samsung Model model UN55DU6900FZA Television in late 2024. We have a home full of Samsung products, pretty much they made it we own it. I just went to install a GN Resound TV Streamer (transmits the audio to my hearing aids) to the audio out on the TV purchased late in 2024. I am sure you can imagine how mad I was to find there is NO audio out of any kind on this model. Had I known that, I would NEVER had purchased this TV. I will never purchase another Samsung Product. This should be standard practice and required by the U.S. Government ADA.

Review from Samsung US
Helpful?2944RFFI236513954163060
May 20, 2025
Justme
4 out of 5 stars
4 out of 5 stars review

Audio problem

Everything is good with TV, except, during the 5 months owned, the audio doesn't come on about 4-5 times. Called a CSR and she said it must be a glitch. Told me to pull out the plug, wait 30 seconds and plug back in. It did work when instructions was done. Question is why this is happening at all.

Review from Samsung US
Helpful?2944RFFI236513954163060
Aug 25, 2025
Hallelujah
5 out of 5 stars
5 out of 5 stars review

I'm Loving It!

[This review was collected as part of a promotion.] I recently decided to splurge & buy a Samsung TV for myself, which I was hesitant to do because supposedly there are tons of other models currently available that are just as good and for 1/2 the cost, but man am I extremely pleased I chose this TV!! The Crystal UHD 4k's picture is beautiful & crystal clear & its got the best sound out of any tv I've ever owned! Sounds was one of my biggest issues & complaints with all my previous tv's, but not anymore! it's no longer an issue at all. The Crystal UHD 4k has superb sound, I only wish I could afford to run out and buy a Samsung soundbar/surround sound system so I could take advantage of the Q-Symphany features this model offers, because I'm sure it will be epic, but I'll definitely be saving up for it or maybe I'll get lucky and someone will buy it for me for my upcoming birthday?! I love this tv for all the features that are important when buying a TV and all the less important aspects, such as the apps/homescreen layout functionality &/or its annoying-not thought-out very well and Not user friendly- remote control, well these insignificant cons are not even a concern & I'd recommend this tv w/out ever giving those Cons a second thought; because in comparison to all the other tv models I've owned- THIS SAMSUNG TV KICKS ALL OF THEIR BUTTS!! this model was well worth every penny paid!

Review from Samsung US
Helpful?2944RFFI236513954163060
May 6, 2025
TDubs
2 out of 5 stars
2 out of 5 stars review

Disappointed

The remote control isn't working anymore. I have several Samsung TVs and have been super happy. But over the last 4-5 months, the remotes on two TVs are horrible. I've tried different remotes and they don't work well either. Major delay in response we once you press a button. Has to be the TV

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

TDubs, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~ Samsung Pro

Aug 28, 2025
Mikethetvman
4 out of 5 stars
4 out of 5 stars review

DU6900 Crysrtal UHD TV

[This review was collected as part of a promotion.] We use our television daily to watch all types of programming including news, sports and movies. It has a great picture but in my opinion there are a few shortfalls as well. The audio on this television is not as enticing as on our previous set. Also adding apps and using the remote is rather cofusing. The menu shows that there is voice commands yet nothing on the remote that allows to activate voice command. Overall, for the price, it's a great television but I would have paid more to have an enhanced sound system and a better remote control.

Review from Samsung US
Helpful?2944RFFI236513954163060
May 5, 2025
D coach
5 out of 5 stars
5 out of 5 stars review

Quality

Even though it is not a QLED it has a very good picture. It was easy to set up and program. Price was very reasonable. Samsung Plus is one of the best live tv options of any brand. I speak from experience as this is our second Samsung tv. We also have a 65 QLED. Samsung has one of the highest quality ratings in the industry and you can never go wrong when you spend your hard earned money on one.

Review from Samsung US
Helpful?2944RFFI236513954163060
Dec 17, 2024
Leeler
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

Love this TV, very happy with this purchase

Helpful?2944RFFI236513954163060
Dec 20, 2024
Sue
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good tv

Good tv have always stuck with Samsung and never had any problems.

Helpful?2944RFFI236513954163060
Dec 8, 2024
albanian
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect

Perfect TV. Not too fancy, not too dull.

Helpful?2944RFFI236513954163060
Dec 8, 2024
Rodney
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT DEAL

Very clear vibrant picture. The TV Powers up immediately. Great price.

Helpful?2944RFFI236513954163060