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Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV
4.4 out of 5 stars
stars2,026 ratings2,004 reviews
  1. 5 stars68% (1,372)
  2. 4 stars16% (330)
  3. 3 stars7% (145)
  4. 2 stars4% (77)
  5. 1 star5% (102)
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Showing 1,561-1,570 of 2,004 reviews
Apr 19, 2025
Meme
2 out of 5 stars review

It's okay

It's okay the volume is low. I really don't like the t.v.

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Meme, Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Pro

Apr 20, 2025
Justme
5 out of 5 stars review

Great picture and features

I love my TV just wish that I could afford to buy a more advanced model

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 20, 2025
Abcd
1 out of 5 stars review

Dont recommend

Constant issues all the time. Its cheap for a reason

Review from Samsung US
Helpful?2944RFFI236513954163060
reply from Samsung Brand Ambassador

Abcd, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Apr 20, 2025
DJ yall
5 out of 5 stars review

JUZ RIGHT !

Was Just the RIGHT SIZE for our Bedroom Wall PERFECT !

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 19, 2025
TZ55
5 out of 5 stars review

Beautiful colors and super high resolution.

I bought this spectacular TV a couple month ago and has been a fantastic experience.

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 4, 2025
Anonymous
5 out of 5 stars review

Like the size of screen.

Very good product.Features are excellent . Easy to operate. K

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 19, 2025
Shadowangel59
5 out of 5 stars review

Love it

Excellent tv great features compared to the old software

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 19, 2025
Suzy
5 out of 5 stars review

Wonderful television

I absolutely love my tv. Perfect for my room. Everything is larger than life.

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 19, 2025
Willisr
5 out of 5 stars review

Great picture

Very nice picture, even on older shows. Highly recommend,will buy another Samsung

Review from Samsung US
Helpful?2944RFFI236513954163060
Apr 19, 2025
Television
4 out of 5 stars review

Tv

I hate the remote. I have to buy a Samsung universal remote for this TV.

Review from Samsung US
Helpful?2944RFFI236513954163060