RonA, We appreciate your feedback on the Samsung DU6900 TV. We are very sorry to hear the remote is not functioning properly. So we can best help with this, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

JLCPCC, Thank you for sharing your experience with the DU6900 TV’s image quality. Motion smoothing features eliminate ghosting and blurring that occurs from fast-moving images. On Samsung TVs, these are known as Auto Motion Plus or Picture Clarity. These motion smoothing settings look great on live TVs, like sporting events or parades, which are filmed at 30 frames per second. To Change Motion smoothing settings on your TV: Navigate to Settings > All Settings > Picture > Expert Settings > Auto Motion Plus Settings (Picture Clarity Settings). 1. The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched. 2. Select Auto Motion Plus (Picture Clarity) to change the setting to either Off or Custom. If you select Custom, three additional options are available: - Blur Reduction: Use the directional keys on the remote to adjust the Blur setting. - Judder Reduction: Use the directional keys on the remote to adjust the Judder setting. - LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off. If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Pro