Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV

Customer reviews for SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV for

SAMSUNG 60" Class DU6900 Series UHD 4K Smart TV

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4.4 out of 5 stars

stars2,026 ratings2,004 reviews

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Mar 5, 2025

Derwood

4 out of 5 stars review

Very nice picture, sound could improve

I have had this for more than four months and am very pleased with its picture and easy to use functions. Sound could be so much better. That is the only reason I'm going with 4/5 Stars.

Review from Samsung US

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Feb 5, 2025

Happy

5 out of 5 stars review

Great

Picture is nice and clear . I night the 50” for my son and a month later o bought the same tv but it was a 55” I've pushed several Samsungs and have been been very satisfied

Review from Samsung US

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Mar 20, 2025

Blk70gto

5 out of 5 stars review

Samsung tv

[This review was collected as part of a promotion.] The crystal Samsung TV is an awesome TV with real life display i have have zero problems with this TV i recommend everyone buy a crystal tv

Review from Samsung US

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Mar 13, 2025

helper

4 out of 5 stars review

not bad but...

the remote control is too small. it's hard for a person with reg or big hands to operate. also the instructions need to be more detailed, to make it easier to understand,

Review from Samsung US

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Mar 5, 2025

ER Mason Fanboy

3 out of 5 stars review

Not your best option

the TV seems to keep losing connection to my wifi network, even though the antenna is only 20 feet away. Then doesn't want to reconnect, despite every other device I check having no problems. Poor design.

Review from Samsung US

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reply from Samsung Brand Ambassador

ER Mason Fanboy, We appreciate your feedback on the Samsung DU6900 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. I hope these tips help resolve your concerns. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Feb 5, 2025

Jetski Dave

5 out of 5 stars review

Amazing S 25 Ultra review!

I am beyond thrilled with my choice to pre-order this device after trying the Z Fold 6 and being so disappointed with that device. I have not one bad thing to say about the S25 Ultra! And you won't either!

Review from Samsung US

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Mar 20, 2025

wargar

5 out of 5 stars review

Great TV overall

[This review was collected as part of a promotion.] I love everything about this TV, first 65" and the picture is so clear and vivid it`s like watching live TV on every program, got rid of the satellite fee`s and have been steaming since I got it.

Review from Samsung US

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Mar 20, 2025

Loveshopping

5 out of 5 stars review

This products has many features and free live tv!

[This review was collected as part of a promotion.] I love a tv that has many features. This tv is big and bright. It also gives you many free channels.

Review from Samsung US

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Feb 5, 2025

Rogue

3 out of 5 stars review

Smart TV and phone. Especially my phone...

I'm 56 and have been loyal to the Samsung brand since I was a teenager. Now, Not so sure??? Used to be 5 star. Customer service sucks To many commercials on samsung tv

Review from Samsung US

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reply from Samsung Advisor

Hi Rogue, I'm very sorry you are not satisfied with your purchase. Please know we are available via chat and phone. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 5, 2025

Topazlace

3 out of 5 stars review

Just ok

It's ok only. Remote is a joke. Operation is confusing. Not my favorite tv by any means. Samsung tv plus is helpful. Sound isn't great. Antenna feature noes pick up all local channels.

Review from Samsung US

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reply from Samsung Brand Ambassador

Topazlace, Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode. You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings. We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro