Hey Cab! We completely understand how frustrating it is when a new appliance starts making an unusual grinding sound. A grinding noise can often be caused by worn components like the drum support rollers, a damaged felt seal, or even a small object caught inside. You might also find this resource helpful: https://shorturl.at/nLSfM. We'd love to investigate this and help you get it resolved. Please send us a direct message on social media to @LGUSSupport with your dryer's model/serial number. We're dedicated to getting your appliance running smoothly and quietly again! ^ Diego

Hi, there. Thank you for sharing your experience with the LG Dryer (DLE8400BE) model. It’s wonderful to hear how happy you are with your dryer. This unit is designed for smooth, intuitive operation with powerful drying performance, so it’s great to know it’s already become something you absolutely love using. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hi there, thank you for sharing your experience. It’s wonderful to hear how much you’re enjoying your LG Electric Dryer DLE8400BE. The soft‑closing door and the dual‑opening design really do add a touch of convenience and polish, and it’s great to know those details are standing out for you and your husband. We love hearing when a product feels just right in everyday use. If you ever have questions or need support down the road, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich

Hey there! Thanks for telling us about your LG Dryer experience. The warm, fuzzy feeling of warm clothes straight from the dryer is second to none, so we'd love to help optimize your drying cycles! The most common cause of improperly drying clothes during a cycle is a build-up blocking the dryer's airflow—through the ductwork or the dryer's air filter. We recommend following our guide at http://spr.ly/6422qmBwC to help diagnose the cause and fix. If you still need help, you can find us on social media @LGUSSupport. Please message us with your model number and contact info—we're always here to help! *Joseph

Hey there! So glad to hear you're enjoying the product! It's great that the variety of operational choices, especially the heavy-duty option, is working well for you. Hope it continues to meet all your needs! 😊 ^ Diego

Congratulations on your new home, and thank you for choosing us! We're so happy to hear you’re enjoying the beautiful design and excellent quality of your new DLE8400BE dryer. We’re thrilled to be part of this exciting new chapter for you, and we’re always here to ensure you continue to have an amazing experience! 💙 ^Anthony

We love hearing that you’re enjoying your LG Ultra Large Capacity Dryer, Marie! It’s awesome to know it has been a great addition since your purchase in November. 😊 To take your experience even further, have you explored the LG ThinQ app? It allows you to optimize drying settings, get maintenance alerts, and even start cycles remotely—all from your smartphone! 📱✨ If you're interested, you can learn more about it at http://spr.ly/6423INiHD. If you have any questions or want to share more about your experience, tag us on social media @LGUSSupport. Thanks for choosing LG—you're the best part of our community! *Joseph

Hey there Jay! It's great to see how much you've been enjoying your LG dryer. Don't forget to sync your dryer with the ThinQ app so you can enjoy even more features while relaxing in your home, and so you can have a great laundry experience. If you ever need help with your dryer, we're just a private message away on social media, and we'll be ready to help! *Josh