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Customer reviews for Night Owl 2K Cameras with 2TB DVR Security System, 8pk. for
Night Owl 2K Cameras with 2TB DVR Security System, 8pk.
4.1 out of 5 stars
stars141 ratings116 reviews
  1. 5 stars64% (90)
  2. 4 stars12% (17)
  3. 3 stars8% (11)
  4. 2 stars6% (8)
  5. 1 star11% (15)

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Showing 1-10 of 116 reviews
Jul 1, 2024
Fairtrade
5 out of 5 stars review

Verified Purchase

After a glitch or two, it works

Bought this because of neighborhood trouble and the first unit I picked up had a defect. Swapped out for a new one and it works great. The App however does not work at all so regardless you will not be able to access all the functions due to a bad app created for this product. Cameras work great and are easy to install. Good quality images.

Helpful?681YYD1J64SJ13953568796
Feb 12, 2023
CaptFrank
5 out of 5 stars review

Verified Purchase

PROUDLY MADE IN THE U.S.A.

This Is My 2nd Night Owl System. I Live In The Sticker Patch Where Temperatures Reach Over 110 Degrees In The Shade, My First System Has Worked Flawlessly For Over 6 Years 24/7/365. I Bought The 2nd 8 Channel System To Replace My Aging 4 Channel System.

Review from nightowlsp.com
Helpful?681YYD1J64SJ13953568796
Nov 27, 2021
Frankie54
5 out of 5 stars review

Verified Purchase

Great product!

I purchased this camera system since my current system's DVR stopped recording after 5 years of service. I am very pleased with this new system and all of the included features as well as the great video quality. The tech service department was very helpful with assisting me regarding all of my questions and concerns.

Review from nightowlsp.com
Helpful?681YYD1J64SJ13953568796
Feb 21, 2024
Robert in LWR FL
4 out of 5 stars review

Verified Purchase

Hardware is Great. Software is substanard.

Connecting equipment is straight forward. Depending on home construction, running the cables will be easy or challenging! Programming the camera settings (sensitivity, detection area, notifications) is a major challenge as detailed instructions are virtually nonexistent. After a week, l am still trying to get what I want. EG: moving leaves, even spiders, trigger motion events. Using low sensitivity causes no detection. Even with a Master's and 30-yrs working with computers, the setup is still challenging for me!

Helpful?681YYD1J64SJ13953568796
reply from Night Owl

Thank you for the detailed feedback. We welcome the opportunity to improve how our software functions and the supporting information to assist such efforts. If you should need any support, please feel free to email techteam@nightowlsp.com at your convenience. Provide your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you. Thanks, Night Owl SP Digital Support Team

Apr 4, 2022
JEMM
4 out of 5 stars review

Verified Purchase

Nice system

I bought this about 2 weeks ago to replace a NightOwl system that was several years old and the cameras stopped working. 6 cameras are nice and the added feature of adding 4 wireless cameras is a nice plus. The new cameras have one drawback, namely they are hard to position; they do not have the mobility of the previous cameras. In order to get an upright video I needed to create several wooden bases in order for camera to point in the correct direction. The images are great at 1080. The verbal command (optional) is poor quality--a very scratchy "Smile, you're being recorded"; difficult to understand. The remote viewing app for my phone and ipad works well once you get used to it. I had some trouble getting it to work. It occasionally lost connection and I needed to log out then log back in, but overall it works well. I like the new, improved software for identifying saved clips and playing them back. This works better on phone/ipad than on the DVD from my monitor. Overall a very good system and much improved over my previous NightOwl system. I was able to use my existing BNC cable which made installation much easier.

Review from nightowlsp.com
Helpful?681YYD1J64SJ13953568796
Nov 20, 2021
tsloan
4 out of 5 stars review

Verified Purchase

Great for the price.

Turned out I didn't need it! This is my 4th Night Owl system. Each generation gets easier to set-up. I upgraded to add doorbells thinking I would need a wi-fi recorder. Thought I would like the spotlight cameras, but the spotlight comes on a lot without any motion or objects in view, tried every setting available but still on off randomly. Not a lot of adjustability (like sensitivity) as before. It is geared to use the phone app, some settings are not available on the recorder display. I have a 50" TV on my home office wall displaying 8 cameras and wanted to add doorbells and get push notifications when someone rings the doorbell, I bought 2 doorbell cameras but when I add them to the recorder in the app the notification option for pressing the door bell goes away. Also get constant false notifications when added to the recorder, turned off vehicle and motion, left on human/ face detection but still got constant false notifications. Uninstalled them from the recorder and just added them to the app only with just notify if the doorbell is pushed and don't get any false notifications. Haven't tested the other settings installed this way but I have wired cameras covering the area already, just wanted notifications when someone rings my doorbells. If I knew this I could have just installed the doorbells and kept my old system. For most people or first time buyers, this system would be easier to self install and set-up than previous recorders, phone app is adequate and younger would probably prefer the phone app, but for me I miss the more detailed adjustments.

Review from nightowlsp.com
Helpful?681YYD1J64SJ13953568796
Feb 28, 2024
Robert in LWR
4 out of 5 stars review

Verified Purchase

Worth the cost.

Cameras work well, setting up the hardware was straight forward, and easy enough. Running the wires can be a challenge depending the layout of the dwelling. He 60-ft BNC cables were sufficitne for seven of the runs, however, it required a 100-ft cable for the 8th run. Working in the attic is not for the faint-of-heart! Instructions for setting up the software are seriously lacking. Expect to make calls to customer support. My preference is "hardwire" rather than WiFi.....more private, no monthly fees, and doesn't cut into your bandwidth.

Helpful?681YYD1J64SJ13953568796
reply from Night Owl

Thank you for the valued feedback and details about your installation process. Please reach out if we may ever be of assistance.Best wishes, Night Owl SP Digital Support Team

Sep 18, 2023
Roadrunnr
3 out of 5 stars review

Verified Purchase

Bluetooth DVR

Very complicated to set up and can't monitor it with my MacBook Pro have to use my iPhone. I was told I needed 4 new cameras because the old ones wouldn't work with the new system. I worked on whole day trying to replace the cameras without success so decided to try the old cameras and everything works fine.

Review from nightowlsp.com
Helpful?681YYD1J64SJ13953568796
Jul 3, 2024
Steven
2 out of 5 stars review

Verified Purchase

Gets stuck on night mode

The cameras have very good quality but the get stuck on night mode all the time. The only way to get them to go back to normal is to unplug the power supply and plug them back in.

Helpful?681YYD1J64SJ13953568796
reply from Night Owl

We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you. Thanks, Night Owl SP Digital Support Team

Jun 3, 2024
whillusa
2 out of 5 stars review

Software needs improving.

The software is in desperate need of improvement. These are the areas I have noted (all in remote view): 1. Growing time lag. I have four cameras and there are different time lags after a while, for all 4 cameras, in live view. They are at times out of sync by 10s of seconds. It gets worse the longer the view is up. 2. The view of one or more cameras randomly drops out (the red dot selection on the right than turns off and that quadrant for the channel turns black). I then have to close live view and re-open it. 3. The "Favorite View" setting does not work; it does not remember the view setup the next time you open live view. Please, please, please, Night Owl, fix your software. Feel free to contact me with any questions and suggestions.

Helpful?681YYD1J64SJ13953568796
reply from Night Owl

Thank you for the feedback and sorry to hear you aren't getting everything you were hoping for from our software. We greatly appreciate quality feedback like this as we pass it along to our engineering/dev teams to address. While I can't speak to the specific issues in points 2-3 I can note that latency is the derivative of internet/cell signal quality for remote app viewing. Even if on your property, the mobile app is still having to go through the internet back to your device and back to your phone/tablet. Ensuring quality bandwidth for 2K feeds is vital to reducing latency. Please let us know if you have any other questions or concerns. We look forward to improving our software to get you fully supported as soon as possible. Thanks, Night Owl SP Digital Support Team.