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Sam's Club
Customer reviews for Segway F-SE Electric Kick Scooter for
Segway F-SE Electric Kick Scooter
4.4 out of 5 stars
stars62 ratings33 reviews
  1. 5 stars74% (46)
  2. 4 stars15% (9)
  3. 3 stars0% (0)
  4. 2 stars2% (1)
  5. 1 star10% (6)

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Showing 21-30 of 33 reviews
Dec 17, 2023
Msmith
1 out of 5 stars review

Verified Purchase

So much for xmas present

I ordered and paid for 2 and only recieved 1. I spoke to customer service they said they will escalate and get back to me within 3 days. Its been over 5. Fed ex has no tracking number.

Helpful?1TXV4UA3PJ3L13953568492
reply from Official Segway Support

Hello please reach out to us at  technicalsupport@segway.com so that we can get this issue resolved for as soon as possible. Thank you for taking the time to let us know how we are doing we highly appreciate you time and patience.

Apr 2, 2024
Nick in SC
1 out of 5 stars review

Make sure you don't get a returned item

I bought the last one in my club which turned out to be a returned item. The prior buyer didn't unregister the scooter from their Segway app so now I can't activate it. Sam's Club should not be selling returned electronic items as new.

Helpful?1TXV4UA3PJ3L13953568492
reply from Official Segway Support

Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the retailer. If you need any further assistance with the scooter itself, please reach out to us at technicalsupport@segway.com with your contact information and a description of what you need help with.Best,Segway-Ninebot Customer Support

Jan 6, 2024
Bill Hodges
5 out of 5 stars review

Verified Purchase

Segway Delivers

Segway FSE delivers great build quality

Helpful?1TXV4UA3PJ3L13953568492
Jan 10, 2025
Ms
5 out of 5 stars review

Verified Purchase

Excellent

My chuldren use the scooter to cross the bridge and it goes up hill the same speed.

Helpful?1TXV4UA3PJ3L13953568492
reply from Official Segway Support

Hello Customer,<br /><br />Thank you so much for sharing your experience with the Segway F-SE Electric Kick Scooter from Sam’s Club. We’re delighted to hear that your children are enjoying it — especially being able to cross the bridge and go uphill at the same speed! That’s exactly the kind of smooth, reliable performance we love to see bringing joy to families.<br /><br />If you ever need any assistance, please reach out at technicalsupport&#64;segway.com — our team will be happy to help.<br /><br />Happy Riding!

Dec 31, 2024
Vincent Jayden Ponce
5 out of 5 stars review

Verified Purchase

Positive Review

Good & Economical for a teenager

Helpful?1TXV4UA3PJ3L13953568492
Jan 1, 2025
JCABHM
5 out of 5 stars review

Verified Purchase

Great for any age.

Our 15 yo is enjoying this scooter immensely. He’s a big boy, but it handles his weight with ease.

Helpful?1TXV4UA3PJ3L13953568492
reply from Official Segway Support

Dear Customer,<br /><br />Thank you for sharing your review of the Segway F‑SE Electric Kick Scooter. We’re delighted to hear that your 15‑year‑old is enjoying it so much and that the scooter handles his weight with ease. It’s wonderful to know the scooter is providing reliable performance and fun for riders of different ages.<br /><br />For any questions or assistance, please contact our support team at technicalsupport&#64;segway.com.<br /><br />Best regards, <br />Segway Customer Support Team

Sep 19, 2023
ST
5 out of 5 stars review

Great Scooter

I love my new electric scooter. It does everything it says!!!!!!!

Helpful?1TXV4UA3PJ3L13953568492
Dec 27, 2024
Jeff
5 out of 5 stars review

Great Value

Dont listen to the bad reviews! Top Speed is 19, Range is about 15-20 moles depending on riding style/speed for me at 175 pounds. My 65 pound daughter can go at leat 35 Miles! This is about hhe bedt value out there! Male sure to pair your phone with it to unlovk all functionality

Helpful?1TXV4UA3PJ3L13953568492
Dec 19, 2024
fires
1 out of 5 stars review

Verified Purchase

fires

fires

Helpful?1TXV4UA3PJ3L13953568492
reply from Official Segway Support

Thank you for sharing your experience with us. We’re genuinely sorry to hear about your concerns with the Segway F-SE. Safety is our top priority, and we take reports of any issues like this very seriously. Please reach out to technicalsupport@segway.com so we can investigate further and assist you with any necessary actions.

Jul 4, 2024
Nikki
5 out of 5 stars review

Great buy

Bought for my teenage son and he loves it. Goes great

Helpful?1TXV4UA3PJ3L13953568492