Hi, Teren. Thanks for sharing what happened with your LG Dryer, especially with clothing and dryer sheets getting caught between the drum and lint filter on not just one unit but even the replacement. We appreciate you calling this out, and we want to take a closer look at the specific model involved so we can review the situation more clearly. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 ^James

Thanks for sharing your thoughts on the DLGX8601BE—we truly appreciate the feedback! Our LG dryers are designed with preset cycles to simplify everyday laundry, but we absolutely understand the need for more personalized control, especially when it comes to fabric care and avoiding shrinkage. The Quick Dry option is a great go-to for manual adjustment that might offer more flexibility for your routine. We'd love to help you explore those settings further to make sure you're getting the best experience possible. Simply send us a private message with your contact details through our social media platforms @LGUSSupport and we'd be happy to help! ^Anthony

Hi Greg, thanks for sharing your experience. We’re glad your 7.3 cu. ft. Ultra Large Capacity Rear Control Gas Dryer with EasyLoad Door, AI Sensing, and TurboSteam model DLGX8601BE has been such a strong performer for you. The combination of sleek design, smart features, and the ability to handle bulky loads really makes laundry day easier, and it’s great to hear it’s delivering exactly what you were hoping for. We also appreciate you noting that you received the product through the LG employee program — your honest feedback still means a lot. If you need help, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hey Dav! We're so glad to hear you're enjoying your LG dryer. We don't want you to miss a beat on any of your activities, all while effortlessly tackling your duties with your dryer by your side. We want to look into your lint filter; please private message us on social media @LGUSSupport with your contact information. We're happy to help you out! ^Joslyn

Hi Greg, thanks for sharing your experience. We’re glad your 7.3 cu. ft. Ultra Large Capacity Rear Control Gas Dryer with EasyLoad Door, AI Sensing, and TurboSteam model DLGX8601BE has been such a great fit for your laundry routine. The combination of smart features, powerful drying performance, and the ability to handle big, bulky loads really makes a difference day‑to‑day, and it’s great to hear it’s living up to your expectations. If you need help, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hi, there. We appreciate you taking a moment to share your experience. It’s wonderful to hear how much you’re enjoying your LG Dryer (DLEX8600BE) model, especially paired with the matching washer. For someone who wasn’t big on “tech” appliances, it says a lot that this set has completely won you over. When a machine is intuitive, efficient, and simply works, it makes the whole experience feel effortless. And the fact that your previous LG set lasted 14 years — and was still running — speaks volumes about the reliability you’ve come to expect. We’re thrilled this new pair is living up to that legacy. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Hello! We’re glad to hear your LG Dryer has been running smoothly and delivering more than you expected in just a couple of months. It’s always great when a new addition to the home performs exactly the way you hoped! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James