Customer reviews for LG 7.3 cu. ft. Gas Dryer with NeverRust Stainless Steel Drum forMember photos
Love it
Love my new dryer. My old LG was slowly dying and taking forever to dry. This new one is quick and efficient. I like the fact that I do not have to fill a container anymore with water for the steam feature, which I use a lot. Having it able to connect to the LG App is really convenient. I also like the duo door which is convenient for loading and unloading. Overall very happy and no complaints. My previous dryer lasted 14 years so I'm hoping this one does too.
Hi, Dee. Talk about an absolute laundry day evolution! We are beyond thrilled to hear how your new appliance is delivering such rapid efficiency, effortless smart app integration, and a highly accessible door design. Engineering long-lasting, innovative machines that eliminate the extra hassles and stand the test of time is exactly what we pride ourselves on. For any future assistance with your upgraded setup, feel free to connect with @LGUSSupport. ^James
AI Drying cycle works great!
The dryer works really well. All the settings, the special AI driving drying mode and overall programmability make it a very useful dryer for our family! I would have given it a "5", but the unit did have an issue with the exhaust vent inside the dyer, as the dryer kept catching articles of clothing and ripping the item. HOW EVER, LG Service was able to replace the part and the dryer has worked well since the update!
Hi! It is wonderful to hear that the smart AI features and custom programs on your LG dryer are keeping laundry day running smoothly for the whole family! We appreciate you bringing that initial vent detail to our attention. We will definitely pass your feedback along to our product team, and we are glad our service team was able to get everything sorted out promptly for you. ^James
New Features Not an Advantage
Dryer has features but regret paying the high price for them. The top is not flat so stuff falls off when you wash and dry clothes. There is a check you have to take the time to push to ask if you have cleaned the lent out. Feature to cut off when things are dry but sometimes it cuts off too early.
Hi. Thank you for taking the time to share your review regarding your LG DLEX8600WE Dryer. We value your feedback on the features and design of your dryer, and we want to ensure you get the best drying performance out of your appliance. As a brief troubleshooting step, ensure that the Sensor Dry cycle moisture sensor bars inside the drum are clean and free of residue build-up, and try selecting a higher dryness level setting or using a Timed Dry cycle when drying small or mixed loads to prevent early shutoffs. You can review more information on why a dryer might shut off early at https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101?srsltid=AfmBOooo0C9jG8eug83cOfuOknHMLhZ9rb8sFfRFCQYMqqiOcJU9oAes. We are committed to providing you with reliable products and making sure your appliance meets your everyday laundry needs. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Torn clothing
First load and already a damaged shirt. Thought it was a fluke but I see other have had this same issue. Wish I had read the reviews on this site before I purchased. This is a design error for sure.
Hello, Nora. We appreciate you sharing your experience regarding your LG DLEX8600BE Dryer. Ensuring your laundry items are handled smoothly during every cycle is very important to us, and we want to help you get the best performance from your unit. As a brief troubleshooting step, inspecting the drum for any loose objects or snags and ensuring items are not caught along the door seal or lint filter housing before starting a load can help protect garments during rotation. You can also explore additional fabric care guidelines at https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749?srsltid=AU7gw4WCpNDzDoHac_nNeMzINBvt6kGQU-Ai8ySJ9WclkPJ_zpILNlc0. We are dedicated to providing support and evaluating options to ensure your appliance operates properly. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Worst Dryer Ever
Apparently there is a known issue where a gap between the lint filter and drum catches clothes (mostly draw strings) and ruins whatever clothes get caught. We have had this dryer for 1 month and it has already ruined multiple pieces of clothing.
Hello, Mike. We appreciate you sharing your thoughts and review regarding your LG Dryer, model DLGX8601BE. We always aim to deliver highly efficient garment care and premium performance for your laundry routines, and we want to ensure your clothing items are handled with total care and protection during every cycle. To help optimize the internal drum environment and ensure a seamless tumbling experience, we recommend verifying that the lint filter housing is completely clean and clear of any trapped debris, and ensuring the lint trap itself is pushed down entirely flush into its slot until it securely clicks into position. For detailed troubleshooting insights regarding garment safety and drum optimization, please visit this helpful guide at https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749?srsltid=AfmBOop8hhbvbejiyzWiA9JAKp8g7gomZg_Xtdpl2pohmyEQSMNM2d8v. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Worse Than The Earlier Version
Like most unnecessary “upgrades”, this new version is terrible. The dryer light doesn't work consistently. The clothes & dryer sheets get bunched up at the threshold of the door so everything comes out wrinkled. The machine is slanted so you cannot use the surface as a folding area because everything slides right off onto the floor. The lint trap is difficult to clean because it's folded & all the lint collects in the crease. Also, for every load, you have to dial the knob through many menu options prior to even starting the machine. Lastly, it has a very sparse design which looks cheap.
Hi, Melanie. We appreciate you taking the time to share your review regarding your LG DLEX8600BE Dryer. We recognize your experience with the drum light consistency, clothes bunching at the door causing wrinkles, the slanting surface, lint filter cleaning, and menu navigation. To help reduce clothing wrinkles and support proper operation, ensure the dryer is properly leveled front-to-back and side-to-side using a bubble level, avoid overloading the drum so items tumble freely, and clear the lint filter before every load. You can also view helpful guidance on turning on the drum light at https://www.lg.com/us/support/help-library/lg-washer-how-to-activate-the-drum-light--1366663020592?srsltid=AfmBOopnbDBBWO0lMoL1ErLU-CFA0IycanUSz7txicYSviJIfZ-eS7qC and reducing wrinkles at https://www.lg.com/us/support/help-library/lg-dryer-troubleshooting-wrinkle-clothes--1337625976471?srsltid=AfmBOoqrqDCmkbhuu_9UAm5Eq6pqgZEIgD8SrMmrabncyt6wW87EGirF. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Horrible appliance
Stay away. Known manufacturing defect, yet LG still sells it. Don't be fooled into buying this so-called high-end appliance. Not worth the headache. Will ruin your clothes- twists them up between the lint catcher and drum. So many of my clothes have been ruined and LG's resolution team refused to call me back- I've been waiting for 5 weeks. Where are you?
Hello, Sarai. We appreciate you sharing your experience regarding your LG DLEX8600WE Dryer. We recognize your experience with clothes catching near the lint filter area and the follow-up communication from our team. To help prevent garments from snagging or twisting, make sure the lint filter is pushed completely down flush into its housing before starting a cycle. For additional step-by-step guidance, you can review our support article at https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749?srsltid=AfmBOorLvyMw0Rb5SrRIGE8uolq-Ghet-oEHZwjhihXlKJW6hWOhTbOM. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Design Flaw Snagging and Twisting Laundry
There is a design flaw where the channel and gap between the lint filter housing and the drum housing can snag edges of your laundry as it spins around inside the dryer. This has nothing to do with the lint filter being dirty or not seated fully. In fact, it has nothing to do with the lint filter. The design flaw is the channel and gap between the lint filter HOUSING and the dryer's drum housing snagging laundry. This does not happen with all loads, but happens consistently and regularly enough to be a design flaw issue, warranty case, and/or lemon case.
Hi. We appreciate your time sharing your review for your LG Dryer model DLGX8601BE. We always aim to provide a gentle and efficient care experience for your laundry, and we want to help ensure your garments stay in pristine condition. To keep your items moving smoothly, we recommend inspecting the drum interior for any temporary obstructions, ensuring loads are sorted by fabric weight, and using a mesh garment bag for delicate or loose-threaded items to safeguard them during the cycle. You can also view helpful guidance regarding clothing care on our official resource page at https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749. We want to help ensure your laundry routine operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
DO NOT BUY! Design Flaw
Dryer gets clothing, draw strings, and dryer sheets stuck between the drum & lint filter and has ruined multiple articles of our clothing. We actually exchanged for another unit assuming it was a defective item, but the second dryer had the same issue, so we returned.
Hi, Teren. Thanks for sharing what happened with your LG Dryer, especially with clothing and dryer sheets getting caught between the drum and lint filter on not just one unit but even the replacement. We appreciate you calling this out, and we want to take a closer look at the specific model involved so we can review the situation more clearly. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 ^James
Terrible
I purchased this set 4 weeks ago, dryer ruins clothes, everything gets caught and twisted, LG sent out a repair man that replaced the “design flaw” near the lint filter. It still catches and twists everything, not to mention my clothes are never fully dry even after 60 min on high. The washer twist and wraps everything together. I am very unhappy with this purchase. My friend bought the same set and is having the same problem. Why are you still selling this set with a known design problem? These aren’t cheap.
Hi. We appreciate you sharing your experience with your LG DLGX8601BE Dryer, and we want you to feel confident that we’re here to support you. We hear how the twisting, snagging, and incomplete drying have affected your laundry routine, and your detailed feedback helps highlight the areas that may need attention. When clothing gets caught or damaged near the lint filter area, checking that the filter is fully seated, the housing is clear of debris, and the drum is rotating smoothly can help reduce fabric catching. For damp loads, confirming the venting path is clear, the load size allows for good tumbling, and selecting a sensor‑dry cycle aligned with the fabric type can improve results. Our guide walks through the key steps to prevent damage and improve drying performance: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 If you’d like us to take a closer look at your unit or explore next steps together, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James