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Customer reviews for SAMSUNG 77" Class S90 Series OLED 4K Smart TV for
SAMSUNG 77" Class S90 Series OLED 4K Smart TV
4.3 out of 5 stars
stars
89 ratings80 reviews
  1. 5 stars62% (55)
  2. 4 stars24% (21)
  3. 3 stars6% (5)
  4. 2 stars3% (3)
  5. 1 star6% (5)

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Showing 1-10 of 80 reviews
Dec 5, 2023
Reviewer name: Kimberly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product but unhappy customer!

The TV was a wonderful purchase. Looks great on fireplace mantel, the colors are magnificent and friends and family rave about features. What makes me upset, angry and sad is that we are not getting the $200. gift card and the free 5 year warranty because of not reading the fine print and made the purchase one day before promotion started.

Helpful?7AR1GVLFOSV413951464167
Apr 26, 2024
Reviewer name: Adrenaline Seeker
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic TV that offers incredible picture!

I made this purchase with some trepidation but soon realized I had made an excellent choice! During my research of this TV and another competitor brand, I had narrowed it down to two TV's I considered purchasing that had similar picture, features and price. After seeing them in the store, I chose the other brand based due to a few features I wanted that this TV didn't have (dolby vision, DTS, better low resolution upscaling, etc). Big mistake! After several weeks and 10+ hrs researching the best settings to use, I never could get the other brand TV picture to be up to my standards and I returned it. I decided to take a chance on this TV and it has performed flawlessly since the day I got it. Here are a few qualities I like: Picture is the best I've ever seen. Remote is simple but very effective. Interface becomes very familiar with time and allows me to navigate quickly. HDMI eArc is great as it automatically turns on my receiver so I can enjoy my theater setup (9.4.2 atmos theater setup). The Samsung Channels are a great perk and I enjoy watching them along with regular tv. Apps work great and allow me to stream my favorite episodes. Gaming is best I've ever seen and heard. I'm extremely happy with this tv and I can't even think of any way to improve it. Fantastic TV and I'm a very satisfied customer. Glad I bought it!

Helpful?7AR1GVLFOSV413951464167
May 6, 2025
Reviewer name: Andrew4h
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] Overall, really love this TV. perfect size, great picture. User interface is fine, neither the best nor poor. One minor issue is I wish it had either a faster processor or more RAM or something as it sometimes will get stuck for a bit / move slowly as you are going through the user interface.

Review from Samsung US
Helpful?7AR1GVLFOSV413951464167
Apr 20, 2025
Reviewer name: RussG79
5 out of 5 stars
5 out of 5 stars review

Lovely TV, Beautiful Picture

[This review was collected as part of a promotion.] This is my main TV in the living room and I use it for just about everything. I game, stream, and connect my phone to it it from time to time. It always gives a beautiful picture, vibrant colors, and solid black.

Review from Samsung US
Helpful?7AR1GVLFOSV413951464167
May 6, 2025
Reviewer name: Tvwacher
4 out of 5 stars
4 out of 5 stars review

Lovely TV, OLED is super

[This review was collected as part of a promotion.] I really like the tv. Beautiful sharp image. What I am not happy with is how it struggles with Roku and getting to spectrum without freezing screen. Many times I have to reboot Roku to get it to perform. Other than that, it's great

Review from Samsung US
Helpful?7AR1GVLFOSV413951464167
Apr 20, 2025
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

It's all about the color

[This review was collected as part of a promotion.] The color is as lush, detailed and dazzling as you would expect in an OLED. Once you have one it's hard to imagine buying something lesser. My only quibbles: at times when I turn on the set I get a loud staticky noise that forces me to unplug and reboot the set. Also, adding streaming channels to the main menu is not initially intuitive. The menu should also be larger to accommodate more channels.

Review from Samsung US
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May 5, 2025
Reviewer name: RoddyO
3 out of 5 stars
3 out of 5 stars review

I'm unsure about the picture quality

[This review was collected as part of a promotion.] I use my tv for regular programming.the issue I have is when I turn on the tv apps or Home Screen the pictures are out of focus they look like a picture negative.I have cable and when it kicks in the picture is fine

Review from Samsung US
Helpful?7AR1GVLFOSV413951464167
Apr 19, 2025
Reviewer name: Mood1959
2 out of 5 stars
2 out of 5 stars review

Great picture, terrible firmware

[This review was collected as part of a promotion.] This was an amazing TV when I first got it, then since the last firmware update apps routinely crash, and/or lock up the TV completely. Even though I love the picture quality, I will probably never buy another Samsung due to the poor software. Sadly disappointed; make a dumb TV so we can use our streaming engine of choice!

Review from Samsung US
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Dec 4, 2023
Reviewer name: Harvey
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Deceptive advertising

The TV was advertised with a $200 gift card if bought between 11/17 and 11/27. The $200 gift card was never received. I've called and messaged Sam's Club four times. Each time they acknowledge that they do not know why I did not receive the $200 gift card but cannot resolve this situation. Extremely frustrating.

Helpful?7AR1GVLFOSV413951464167
reply from Samsung

Harvey,Please know you are leaving a review and 1-star rating for the 77" S90CD TV, but we are sorry to hear of your gift card experience, nonetheless. We recommend you contact Sam's Club directly for assistance. You also may want to consider providing feedback to the Club location where you made your purchase. We hope your issue is resolved quickly.Should you have questions on the S90CD TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Specialist

Aug 5, 2025
Reviewer name: wxyz
1 out of 5 stars
1 out of 5 stars review

samsung s90c flashes black randomly

angry. one week old samsung s90c 65" flashes black randomly. Not really 60hz on a 5070ti. Lots of problems no fixes. 4th tv in 10 years. too big for the garbege. This is my last 65".

Review from Samsung US
Helpful?7AR1GVLFOSV413951464167