I have a 22K Generator and it only came into operation one time since installed on 3-25-16, At that occurrence, the technician determined that the problem was insufficient air intake to the carburetor due to a defective air filter element. The installation and Service from my Dealer and employees has been Great, and I would highly recommend them to anyone.

Professional interaction with installer, Spectrum electric. They know the Generac product and how to install it inside and out. Only one instance of power outage since installation. Generator performed perfectly for approx 1.5 hours during outage and kept house comfortable including heating units operation. My only complaint is that the unit is noisier than expected and location between houses amplifies the noise during operation.

Generac was just installed. Very pleased with the end results. Man . . . who knew the amount of work necessary to have wired into my 200 amp electric box. It was done first class and to inspection standards. Great peace of mind!!! Very quiet running!

We had our unit installed several weeks ago and had a local failure of someone hitting a trnasmission pole. The unit went on immediately and ran continuously until service was restored. I was very impressed in that not even our automatic light timers were affected.

This unit is excellent in that it provides the security of knowing that if the power goes out while I am not home, or even if I am home, all appliances will run as usual. This includes my hot tub! During the winter, this is a must! Before this unit I have come home to a frozen well pump, flooded crawl space ruining my sump pump motor. No longer will I need to worry. The unit tests itself each week to ensure it is running correctly and lets you know easily by a green, yellow or red light on the side its functioning. There was an option to have those stats sent directly to my phone but I decided against that option. Installation by professionals went smoothly and they had no complaints. Unit had to be registered and that also went smoothly. Well worth the money and I encourage anyone thinking about purchasing one to do so. Make sure to get one with the 200 amp Automatic transfer switch.

Good product. Very good documentation. Installing a generator and transfer switch was a lot of fun for me. There is plenty of reference material on the web to help size gas pipe and wire and conduit. I used all 600 volt rated wire in pvc conduit. I was not impressed by the multi conductor cable that dealers were quoting. I'll be able to do all maintenance on the unit. Hopefully I won't need any warranty work.

Installed 22kw unit in October 2016. We are away for several weeks during the winter and we were always fearful that a power outage would result in catastrophic damage to our home and business due to frozen pipes. We also have a sewer pump/grinder unit that only has a capacity of 100 gallons. If we lost power, we couldn't use water without fear of sewage backing up into our house.. My electrician recommended Generac over the other leading brand and reviews backed up his opinion. So we had it installed. It took about a week due to the additional installation of two propane tanks. To date it has given us peace of mind when we are away. The mobile link has worked great allowing us to check the status of the generator when we are out of state. We haven't had any power outages as of yet, but I'm sure one will happen sooner before later.

So far, so good. We have had a couple of short term outages and everything worked as expected. Hopefully we will never have to use it for an extended time but it is comforting to know it is there. We are a retired farm couple who decided to stay in our older home in the country rather than move to town. A little pricy, but definitely worth the piece of mind it provides.

We purchased the generator because of electrical outages during storms. It has provided backup power 3 times in the past six months. It's performance has been great. Most importantly, we are far more comfortable knowing we have reliable, sufficient backup power if a problem occurs.

i bought my generac 14 kw generator in october of 2021, so I think I can give it a fair review now in october 2025. The generator has been flawless, except last yr. on a sub zero afternoon it wouldn't start to run it's weekly maintenance cycle, but that's the only hiccup I've had with it. I would highly recommend this generator. Ive lost power countless times and it's always come through. I also like the fact that this model has the hydraulic valves that don't need adjusting.