We purchased the Generac system for our home about 6 months ago anticipating an active hurricane season in Hawaii. Luckily the hurricanes passed our remote island, but we did have several power outages due to high winds and downed power lines. One recently lasted 3 days! All of our refrigerated foods were not lost, we had lights in house and we were able to stay in touch with emergency news reports. We are very pleased with the efficient operation of our Generac. Best investment ever and have recommended it to all of our friends!

Our electricity was off for the first time since installing the Generac on Christmas morning, lasting for about six hours. For me personally, the Generac paid for itself that morning!!!! So many things to get done and family arriving. I was able to get everything done with ease due to the Generac. I felt so blessed!!

Our Generac was installed and ready to go before a hurricane hit our city. Thankfully, we had it just in time as we were without electricity for 5 days. Needless to say, our Generac did not miss a beat, went on flawlessly when we lost electricity and off when it went back on. We would recommend a Generac to anyone who has experienced being without electricity, for whatever reason, or for any length of time.

Since this was our first purchase of a standby generator, we have since been extremely happy with our purchase and install of it. We have the weekly time that the test run function is set, so that we are usually around to audibly hear it start up and run. The longest time we have been without power has been 3 hours so far. Since we are a total electric house, this isn't a luxury, it is a necessity for us to have.

A few improvements would be to A make the insulation above the engine not fall onto hot exhaust manifold and B make the outside access panel a little more rugged to it doesn't break off so easily as mine did when the generator is being moved into position during install. The insulation is stuck on with an adhesive and mine was laying on the engine when we uncrated it new. No retainer or anything holds it in place. That is a real fire hazard.

I bought one of the first automatic standby Generacs years ago. I hope the new one is as good as the old. The old one was plug and play on the wiring. New one is more difficult on wiring. Have to call or go on Internet to activate. They don't want the average homeowner to install, that's a missed opportunity. Good unit so far.

I unpacked & set up my Generac on a concrete pad in the optimum location for NG & electrical hook. A connection layout was done by our provincial utility authority. Our electrical contractor had the electrical service connected, tested & inspected in a morning. Three weeks after installation an auto accident caused a 4 hour power interruption that proved the value of this whole house installation.

Generator works as marketed. During Hurricane Matthew we lost power, our Generac generator started within seconds and we were with power the entire outage. I like the Mobile Link feature that sends email and txt messages keeping me informed of the generator self test and status.

Although we have had only a couple occasions to rely on the Generac, it has been helpful. We no longer have to go out into the storm to hook up the portable one. The Generac smoothly operates and is much quieter than the portable was. We are assured if we are not home, everything will be fine.

When we lose power here it's generally for an extended period of time (several hours). After dealing with a portable generator for years, we finally purchased a Generac 22kw automatic generator. Now there's no wheeling the portable out, filling it with gas, hooking it up and hoping it will crank, most often doing all the above in lousy weather. The very day the installation was completed we lost power for 10 hours. The Generac came on during that time and ran flawlessly. On top of that it was so much quieter than the old portable that it could barely be heard. We love it. I only wish we had made the commitment to purchase years ago. I highly recommend the Generac.