After a flood I call the dealer that installed the system and they came out very quickly and restarted the system. Even though the water level went up the side of my unit approx. 6 to 8 inches. It restarted without any problem. My next call for service was when the green light turned to red. I called to get advise on what I needed to do. I never received a call back. It's been several weeks still no answer. I went ahead and restarted and so far the system is running and the light is staying green.

This is my second Generac over the last 13 years. Besides the one malfunction I had on my last generac both generators haven't missed a lick. Very dependable! I would buy another one if needed. And would recommend this generator to anyone! Thanks for everything!

Since having it installed the power has only been lost twice, but both times, we would find ourselves freezing in place and after a few sec. away she would go, lights everything back up and running, It is very quiet when running, looks good. I love it. I am set to retire soon, always wanted to have this taken care before that time got here, best thing we done, I recommend this product everyday.

Got the unit about 11 months ago. Haven't had any power outage yet. It runs once weekly as it's supposed to. I did turn off commercial power a few weeks ago to test. Couldn't do it long enough to test the power shedding to the furnaces. But no issues yet.

We are new to the Generac world Our permanent home is in a country setting that is one windstorm and broken tree limb away from power outage So we have been with Generac for five months now and admit that it is a difficult product to review The main reason for that is you never know whether it's been on or not I know for a fact that our power was lost and the Generac functioned perfectly one time at 1 AM The main thing I love about this unit is Having the confidence that if and when it's needed we will have continued power So far our experience has been very positive

I have 2 outagedes already and the system work great, when the power went out and come on. This was great the first one was around 4 hours and I am total Electric, TV worked Lights worked, refrig stay on & the heater stay working. Great system. I am proud I bought it and it was a easy installed and delivery. A Big Thank you

This was our first purchase with Generac and couldn't be any happier with the entire process. From answering questions about the products to receiving delivery, it couldn't have been any smoother. Great value for the price! Generac staff were very helpful and professional!

This top rated product the generac 22kw whole house generator gives you worry free performance and a warranty . The installation was quick and easy . Shore power made the process seamless and quick ( installation took a day ) . No more worrying about power outages again . I would recommend this product !!!!

I had experienced (3) basement floods due to power outages in the neighborhood causing my electric sump pump not to work. I finally decided to add a generator to run the whole house including the sump pump and thank goodness I did. We experienced any power outage and the generator kicked on immediately. Thanks Generac!!!

Actually, aside from it looking good, We have no idea how well it works. We have not had any type power outage since installation. Further, we have attempted to "be there" when the unit initiates its bi-weekly "process". As yet have we heard it start up. Therefore, we're unsure if it works. We've contacted the consultant and he checked the time & date and the schedule and pronounces it "good to go". so, at this time, we are in a "wait & see' mode.