The unit can not be setup to exercise under load. I like to test the transfer switch function as well as the generator capability to support load for a complete system test. I have been involved in probably at least 100+ standby installations over 40 years and have never had a unit that would not exercise under load. Would certainly like to see a firmware upgrade that allowed for transfer during exercise without requiring a total outage to the home.

Our Generac dealer guided us in giving the information we needed to make a decision that was right for us. The installation process was quick and easy. Although we hope we don't need to use this product too much, we feel safe and comfortable knowing that it is there.

Absolute Energy Solutions, LLC and Generac generators was recommended by a friend. From initial phone call to installation completion it was a very easy process. The staff are professional, friendly, and easy to do business with. The installation team worked well together and each member took time to explain the process. I had chosen Generac because of their quality reputation. I highly recommend Generac and Absolute Energy Solutions to my family, friends and neighbors. Lee J

I live in Southern Ontario, Canada, where the winters can get chilly and snowstorms are frequent. With all the talk in the media ref massive Grid Outages, I decided to have this model installed. As I live alone, I have no problem powering my whole house, if required. I do have Natural Gas: Furnace, Hot Water tank, Fireplace and BBQ; the Genny also runs off of Natural Gas. The install team was friendly and very professional, and their work was neat and tidy. Although I have not had any outages yet, it does give me peace of mind...

Recommended by family and friends for our new home in southeastern Louisiana. This whole home backup generator is a great investment for piece of mind, when power outages will occur during hurricane season. Not looking forward to dealing with these storms, but knowing that we have this is one less thing to have to worry about. The team from ResCom Electric did a fantastic job, with quality workmanship and took time to explain the operational features of the system.

We got our 13KW unit back in 2008. We just went thru Hurricane Zeta and the unit ran for ~20 hours straight with no issues what so ever. The power went out and about 90 seconds later the power came back on. We had lights, we had television, until the cable went out, we had A.C. (I didn't have to hear, "I'm hot" a single time), and we had coffee the next morning, all on about 50 gallons of LPG. I financed the unit through my credit union so payments were deducted from my check. After about two paychecks, I didn't even miss the money. I am definitely glad we made the investment and plan to upgrade to a Generac 22KW unit within the next year so.

we live in a rural area, and several times a year have power outages lasting 1-2 weeks, with one outage lasting 3 weeks! My portable generator was ok, but costs $30.00/day for gas, and I had to get up in the middle of the night to fill it up. Not to mention that if I was not home, my wife was unable to start it up, etc. No more! Within a few seconds of power-loss, everything is back to normal...my well, AC, furnace, everything! Awesome.

We just fired up our new Generac backup generator. I was extremely impressed with the unit and it’s performance. It handled the entire home without any issues or struggles. I would also like to thank R3 Hardware Honesdale Pa and its employees. They have been tremendous throughout the entire process. They are knowledgeable, efficient, professional and extremely helpful and friendly!!! I would also like to add a special mention to Beth for coordination, scheduling and Walter for the installation!!!! They were both amazing and made this a very enjoyable experience!!!

Great generator, have hat the 22 kw for 2 years. Just run into a situation with Hurricane Laura. Had to evacuate because of storm. If power goes out, generator kicks on. What if house gets damaged, Do I really want to be feeding electricity to the house. No way to shut off remotely. Something to think about. Put something in the mobile link to kill generator by remote.

It has been just over 12 months since our unit was installed. I have held out this long with writing a review until such time so I could witness a real loss of main power and the automatic switch and start/load sequence work. About an hour ago we had a lightning strike which knocked out power. I jumped out my chair excited (weird I know) but finally a real event. It started and loaded in between 15 to 20 seconds which was the way I wanted it and it is doing great. When the A/C kicked on, that initial surge caused a split second RPM drop, but that is to be expected. A year ago I was hesitant with such a large dollar purchase for "maybe" and today I have no regrets. Great product. Our dealer was Optimize EGS out of Scott Louisiana. Peace be with you