I bought this product about 10 years ago after a particularly severe storm knocked out power for two weeks in my area. Since then, in the thousands of hours when I did not need it, it seemed to work perfectly. During the three periods when I did needed it, it did not work at all. During one storm, with a 10 day power outage, I was able to remove the oil pressure sensor and put in a plug and I was able to get the machine going and it worked OK. Without someone making that suggestion, I would've been out of luck. Service was impossible during that period.without me jerry-rigging a repair in a snowstorm. Service in my area is very difficult, delay of two weeks defeats the purpose of the generator completely. I would not buy this generator again.

Super happy with the newest member of the family! From start to finish, the Generx Team delivered as promised to afford peace of mind should we loose power. With the many storms that seem to be in the horizon, we have assurance that our system will keep us up and running. I am certain that the investment will be worth every cent and more. Thanks!

Site preparation was simple and the dealer installed this 22kw unit complete with transfer switch and associated wiring in one day. Unit performs self test once a week which gives us piece of mind that it will be available during an actual power outage.

I've only had my 22kw unit for two weeks so far. I've heard it run through a weekly cycle and that's it. So far so good! The install company did a great job and knew what they were doing. Now just waiting for the power to go out! Winter is coming and we get record snows here, so I'm sure this will be a great investment!

Recently had Generac Gaurdian series generator installed to replace older generator. The purchase and installation process was an outstanding experience.Karriker Electrical Service (Salisbury, NC) were tremendous to work with. They were knowledgeable, came when they said they would and did what they said they would do.(unusual for our community!). The removal of the old system and installation of the new went without a hitch. I would highly recommend Karrikers! That being said, dealing with the Generac Company has been less than satisfying. There have been ten minute waits while trying to reach a person on the phone. The process for applying for the ten year warranty would not work for me. Mobilelink has not worked for more than 48 hours at a time (even with a 60-70% indicated wi-fi signal). I can only hope the generator is more reliable than the company has been so far.

We had our Generac Generator installed yesterday May the 8, 2017 and the guys who installed it were very helpful with answering all questions. We loose power quite often and this will help so not having to run around in the dark and can still cook and what ever we need to do without loss of power.

Fine crew installed my generac today. Tapped into a natural gas line, put in the transfer panel, put the unit on the pad and hooked it up. Tested fine! Almost looking forward to a power outage. Real peace of mind, winter or summer, We will have heat in the cold up here in upstate NY and AC in the summer. No worry about food spoiling and having to light candles and sitting around unable to even read a book. We opted to have the whole house and out buildings covered. I can even go out to my garage to work!

I installed the generator and transfer switch myself last summer. The installation instructions and registration requirements were clear and straight forward and installation went well. The generator worked perfectly during several small storms in 2020 and ran continuously for 5 days during the 2021 Texas Deep Freeze. After the storm I checked the oil and it was still full even after the extended run time. I changed the oil myself and the design of the oil drain makes it easy and clean. There must be a group of bright and practical people in the design and manufacturing departments that make good products like this possible. Please keep making these generators in the USA and do not fall into the Made in China cheap junk cesspool.

Quality product with perfect installation by Blackout generators out of Oklahoma City. It works very well as 3 days after installation a power outage happened and the Generac generator started up and worked perfectly. I highly recommend these units from Generac for their durability and reliability.

Got the in-home product estate; agreed to terms of estimate on 13 Oct 2021; had generator installed on 22 Oct 2021; had start-up test done on 3 Nov 2021. technician explained everything exceptional well. explained about checking the oil, very professional!!! all in all I highly recommend OK Generattor ( Larrison Elec) for this product and the rest of their line-up of Whole Home Generators.