As part of the purchasing process of Generac whole home generators. Certified Generac installers should be contracted to install the generators. Electrician and Plumbers can hook the generators up correctly. But if there's an issue with the generators and aren't functional or will not star. They will not have the knowledge to identify the problem in order to get the generators repaired. Fyi, that's issue I faced. It took almost a month after purchasing to get my 26kw functioning properly.

Our generator worked for two years and then we received an error. After five repairs and more parts being shipped - we have requested a replacement since we no longer trust the current generator to function properly. We are working with Generac to see if they grant our request. With one denial behind us, they have agreed to review with a higher source and we are hopeful they will do the right thing by us. We will submit an update once we get to the end of this request. So far, everyone at Generac has been professional and seems to be genuinely concerned about our request. More to come.

Items I find pleasing with this product: - neat, compact appearance - power - WiFi compatibility - Ability to power up on a biweekly basis to ensure readiness - Safety features - sensor technology to differentiate real outages from brown outs All in all, i'm very happy with my purchase.

Purchased and installed 18 months ago. LPG fuel, whole-house coverage. To date it has powered our home for a total of 57 hours, with the longest single run being 31 hours. We live in a heavily-treed area where most power lines are above ground. Any time there's a windstorm, there's a good chance of a power outage. We depend on electricity for our water supply and to keep the house warm and pipes from freezing. Very pleased with the reliability and capability of this unit.

I am very pleased with the generator and it's features. The unit came with the transfer switch and the whole package provides a neat and tidy installation. The only issue I have with the overall product is the smart management modules that were installed to shed loads when the generator starts up. They have a buzz that gets louder as time passes. At first the buzz was tolerable, but it gets too loud as time goes by.

Quality product with perfect installation by Blackout generators out of Oklahoma City. It works very well as 3 days after installation a power outage happened and the Generac generator started up and worked perfectly. I highly recommend these units from Generac for their durability and reliability.

With frequent electric outings, the General 22kw does provide peace of mind when it comes ensuring your power source. Wether it’s backing up power for a sump pump to keep your basement dry or even power for your medical devices, rest assured you’ll be comfortable in your home in any case. I highly recommend the Generac Generators.

Had a great time getting the generator set up with Ann in Wisconsin; she made the whole process painless and enjoyable to the max! Thank you Ann, for being such a great representative for your company and its products! Oh yeah, Stacy the generator, is doing a fine job standing by and waiting for the next electrical crisis!

I can't believe you sell a $4000 generator without the necessary 12V battery to make it work!! If, for safety reasons it couldn't be included in the crate, you could have provided a coupon for one at a store of your choice. This is ridicules'. I pour a slab, have the 800# unit set on the slab, have electrician link it to house and breaker boxes, go to set it up and discover I need a battery. Just can't believe this. Oh, and don't get me started on how you have a zillion different power supply boxes, most of which don't have a necessary cut-off switch included.

Super happy with the newest member of the family! From start to finish, the Generx Team delivered as promised to afford peace of mind should we loose power. With the many storms that seem to be in the horizon, we have assurance that our system will keep us up and running. I am certain that the investment will be worth every cent and more. Thanks!