We live in an farming area with a high water table, and drainage around our house that keeps our basement dry comes back into the house to our sump pit. We've had 4 instances over the last 2 years where power was disrupted for extended times and our sump pit started overflowing forcing us to rent a portable generator. In addition the fridge in our kitchen started to thaw and leak water on the floor. My wife kept hounding me until I finally got a whole house generator to ensure we didn't have to worry anymore. We've finally planned a much needed vacation in the spring and won't have to worry anymore about a power outage and out basement flooding while we're away.

Couldn't be more pleased with the installation contractor, the workmanship and timely installation. Without a word of a lie, the generator came online and provided the 'whole' house with power - with a utility outage less than 48 hours after the commissioning of our system. Great unit - reliable!

We had a similar Generac Generator in our previous home and upon moving into our new home in a new state where storms and power outages are more common, we naturally decided to once again add a Generac Generator. Our experience with these products has been very satisfying and makes us feel more confident and protected. Very pleased with the product and that this company stands behind the product and supports their installers.

Just purchased a 22kw whole house Generac. The process from sales to installation was seamless and professional. Jesse Causey electric did a fantastic installation preceded by the natural gas hookup. After being without power for 4 days during the last hurricane, we decided to protect our home and lifestyle with whole house protection. Since we travel a lot, having the automatic on interface means we do not worry while we are gone.

The product is solid, excellent instructions and best of all, excellent Customer Support. the 24x7 LIVE PERSON support is something special these days of IVR's and Chats and in-person avoidance. Generac was there for us multiple time during our 'self-installation' process and were very helpful and patient. We got this up un running and tested successfully a week before an upcoming deep freeze, so we have peace of mind. The ML App could be better. I was hoping to be able to view the setup panel options and do more remotely. But it did do the very basics of telling me current state, and sending me alerts.

I was very excited to finally get my new Generac installed. We live on the gulf coast and flooded in Harvey. We've had power surges and other electrical issues and anytime in a Texas summer without A/C wasn't feasible. We've got a really nice Wi-Fi 6 Mesh system installed in the house with plenty of range all around our property. There is no place in the house or yard where we get a poor Wi-Fi signal. The Generac 26kW uses only the 2.4GHz band, which isn't a problem, because I can create a dedicated SSID that is 2.4 GHz only, which I did. The problem is the range. Our mesh routers do not send out that dedicated SSID, only the main main router connected to the modem. Even though the generator would recognize the SSID, the signal wasn't reliable enough to maintain a connection. I had to order a $20 Wi-Fi range extender and plug it into the wall adjacent to the generator to get a strong-enough signal to maintain connection. Even now the signal strength is only 52-56%. Just go ahead and spend the money on a check TP-Link range extender and set it up on a 2.4GHz band for your generator. IT will save you a lot of trouble.

It's only been in for a week, but I sleep better on the stormy nights. Was without power for nearly a week last year and do not want to go through that again. Need CPAP for sleeping so this will maintain that and it will maintain the freezers and refrigerators easily. Also will keep the heat going on the freezing nights. Install was a little rocky but it got done. Gas hook up and electrical were the problem. Everyone was buried in work. Over all I am very pleased

I live way out in the boonies and we are usually the first ones to lose power when it happens and the last ones to get it back, so having the peace of mind that no matter the time or conditions this beauty will come on and keep my house warm or cool as the seasons determine is money in the bank.

I have been wanting a Generac automatic stand by generator since 2012 when we had a week long power outage during the hottest week of the year! The unit was just installed, and 5 days after installation we had a brief power outage and it started right up and powered the house exactly as it's supposed to. Now I can go on vacation and not worry about my basement flooding, or my beloved koi fish dying from lack of filtration and oxygen in the event of a power outage. I am also an otr truck driver, and now I don't have to worry about my wife and kids being with out power when I am gone.

We lost power for 36 hours in August 2020. Thankfully we had some small gas powered generators to take care of the Refrigerators, Sump and Freezer. It was 95 degrees that day and night into next day. Sleep was non-existent. Walking around my development all of my neighbors were dark except for one. He had a Generac stand-by generator. Most of his house was taken care of except his A/C. I started thinking. September 15th 2020 I contracted with a company to provide a whole house unit. I ordered the 22KW unit to power my whole house. There was a run on generators and mine wasn't delivered until mid-January 2021. It was installed the 22nd and turned over to me on the 29th. I hooked up Mobile-Link on the 31st hours before a noreaster/snow event hit Maryland and I slept like a baby.