Because we live in Connecticut where Eversource is a terrible supplier of power since every major storm knocks our power out for about 6 days, this unit has been very reliable since we had it installed in 2010. We have had three power outages of 6 days in that time, the latest from Tropical Storm Isaias which knocked out power for over 700,000 customers this past week. The generator started and ran for 6 days with no problems as it always has, powering 80% of our home with a steady, even supply of power. We have two propane tanks holding just over 200 lbs. of propane so the generator can run for 6 days without a refill. After six days we get the oil changed and the tanks refilled so it can go further, but usually right when we do that the power is restored. So this generator has been perfect for us. The unit has been hit by lightning once (we live on a 600 foot mountain on the top of it) so the motherboard has been replaced, and the engine recently needed to have its rubber oil seals replaced as it was leaking a little oil, but besides that the unit has held up tremendously well. If we need to replace it we will definitely buy Generac again as we have many times over saved a lot of money by not needing to go to a hotel when our power is out since we live on well water and without water - you cannot stay home very long even if you stock up on it.

Recommended by family and friends for our new home in southeastern Louisiana. This whole home backup generator is a great investment for piece of mind, when power outages will occur during hurricane season. Not looking forward to dealing with these storms, but knowing that we have this is one less thing to have to worry about. The team from ResCom Electric did a fantastic job, with quality workmanship and took time to explain the operational features of the system.

We just had our start up for this unit. Everything went very smoothly. It is so nice to own a product that is built completely in the USA, it is not often you find this. We now have peace of mind knowing that we will have power going forward and not worrying about rolling blackouts anymore.

Love my new 22KW/999 generator! The first week it was installed I got to put it to use! A squirrel blew the transfer switch for our neighborhoods power! I was in the shower at the time and when the lights went out I thought oh no! But 10 seconds and I had power! The rest of the neighbors were out of power for 5 hours! Generator did it’s job!

Last year we had a 39 hour outage from a storm, so we paid $26,000 for a Generac Generator. 3 months later we had another outage. The generator went on and lasted 20 minutes, then had a catastrophic failure, spurting oil out everywhere. It had to be replaced with a new generator, AFTER our power was back on, after being off for 24 hours. Very Unhappy.

T&M Services did a great job! I am so happy with Generac at this point. You keep improving and making them better. Ya, it is not cheap, but trust me, worth every penny. I was without power for 6 days in TN due to an ice storm. Never again! I wonder about the countries infrastructure and fear this may be more common than it was in the past. I don't need to think about it anymore. I'm not trying to scare anyone, it was just a choice that was right for me. Generac is an amazing product and I am really happy about it. The wifi connection and ease of how it works. Automatic, you don't have to do anything. I have a portable generator that helped me get by, forget that now! Go for it!!

I had been looking at other backup generators and I got a quote from another brand.. They were $2500+ higher than the Generac 7209 and I got a bigger unit! 24K vs 20K Folks had it installed in a day and then next day we had an hour power disruption. Generator worked like a charm. Could not have been anymore pleased. Didn't have a problem with 3500ft home electrical needs.

Having a generac generator gives me piece of mind if my power goes out. My section of the neighborhood is the last to have power Reconnected after an outage-last time it took 4 days. Now I don't have to worry anymore. The generator excercise(Test runs itself) and sends me and the installer an email that everything is working fine. That is a great feature to have

Samuel and James from Holly Electric did a great job throughout the install process. Explained the operation once it was up and running. Heather did a great job of keeping me updated through the entire process from quote to install. This unit replace an smaller generator that was only able to run a few appliances and lights. Nice to have whole house comfort now. Have a 250 gallon propane tank to ensure we can weather through a hurricane or sever storm.

We love our whole house generator so now we don't have to worry about being without power. We upgraded the WIFI feature to cellular service for WIFI so that we don't even have to rely on our home WIFI. The warranty on the generator is great and gives us lots of peace of mind. If something goes wrong , the company can look at the generator remotely at any time and diagnosis the problem quickly. Great Product and highly recommended.