Good product. Very good documentation. Installing a generator and transfer switch was a lot of fun for me. There is plenty of reference material on the web to help size gas pipe and wire and conduit. I used all 600 volt rated wire in pvc conduit. I was not impressed by the multi conductor cable that dealers were quoting. I'll be able to do all maintenance on the unit. Hopefully I won't need any warranty work.

We used to shudder when a storm was coming because we "knew" we would lose our electric. It was not if we would lose our electric, but would worry about how long it would be out? Could be hours to days. We can now relax since we know that within seconds our entire house will have electric with the Generac whole house generator.

This is a great "peace of mind". The power went in my area once for four days and I wished I got this generator back then. This unit powers the whole house with no effort. Runs on natural gas and is very quiet. The person who installed it is fantastic, he said he will service it once a year just to make sure its running the right way. I tried it out for a week, just running the generator and I was very happy with the performance. I have a lot of equipment for the physically challenged and really need all electrical sources to run properly. I don't want to be stuck with out power.

The first time I needed my generator, thee was a problem with "hunting" for the core ct RPM. I called a local dealer for repairs. He adjusted fuel mix, and said the problem was resolved. The next start up, I had the same issue. This time, he replaced the mixer. Weeks later, there was a loud buzzing fr the mixer. Once again. I got a new mixer. Problem solved, for now.

Awesome investment. We needed to install a generator for medical usage. When we started caring for my mom she needs oxygen 24/7. The generator was a life saver because since we had it our electricity has went out on several occasions and it switched over quickly with no problems. Thanks Generac.

I think the washer will be great. It has good features for different uses, however, the first time we used it the high pressure water hose failed. Blew a hole in it. The company was quick to replace it, (but just saying.) Don't know if this is a common problem or just an odd occurance. Will know more after additional use.

Since installing the generator we have had 3 power outages. It is so much better to have an automatic turn on with enough power to run everything. Also with a service contract we do not have to worry about taking care of our generator and it will always be there when needed.

We had days of power outage after Hermine. Had to throw out a lot of food and endure the heat. We also were without water, as we are on a well. It was a miserable time. I decided then to get a generator. I checked around and this one was what everyone recommended. Since installation, we lost power for a couple of hours. It fired up immediately and we felt secure. Glad we got it.

Even though we've only gotten to use our generator for 3 hours since installation, my husband and I appreciate the fact that if and when we do lose power, we don't have to drag out the portable genny, fill her up with gas and oil and repeat that every 4 hours. We look at this as "our retirement dollars at work"! So glad we decided to have Family Electric install this for us!!!

My wife and I purchased our Generac generator last July. We love the peace of mind we now have especially when we hear of bad weather coming, (a major storm nor Easter just hit our area) and we no longer need to get our portable generator out and run extension cords to prep for the storm. Highly recommended!