I've always liked my mom's tilt head KitchenAid mixer, but I wanted one with the ability to mix dough and a little more heavy duty than my current Sunmaid mixer. Cue this 2025 Christmas season sale: wonderful price for a quality item. The Blue Velvet mixer I purchased worked for a grand total of maybe generously 3 seconds before stopping. I tried a different plug, I tried leaving it to rest for a day, nothing could induce it to work again. Figured I just got a dud; it happens, but I could exchange it. When I went back, I was the 3rd person to return it for the same reason that day, and it wasn't even noon yet! The one right before me was also a Blue Velvet color; it was still out waiting to be sent back, I presume. I still needed a mixer, so I looked for the same color. The units they still had were all the light sea foam color, plus one silver. I tried to order another Blue Velvet for pickup upon recommendation of the associate (when I showed her they claimed they were still in stock), and after waiting around for 4 hours in town (I live 40 minutes away), they texted me that they canceled my order because they actually didn't have that color. So now I have to order online or just decide not to buy the mixer. I'm leaning towards the latter. The mixer is a hassle and heavy to lug home and not work. Plus I had to wash the equipment I used. Not worth it, especially before Christmas. Buy straight from the manufacturer or something. I've read the Sams model is different; if that's the case, it's defective.

(This review was collected as part of a promotion.) This is my second kitchen aid mixer- had the same bowl- lifting style for over 20 years! Used the new mixer a few times! Worked great, but when working heavier dough, the bowl became disconnected from the raised locking mechanism and "dropped" out of place. This never happened with my old mixer!

(This review was collected as part of a promotion.) My previous KitchenAid stand mixer finally gave out after 18 years of heavy, loyal use. The repair cost was quite high, so after being without a mixer for about a month (and really missing it), I decided it was time for a new one. I chose this model because it’s compact yet powerful. It handles bread dough differently—in the best way—and I’m very happy with the results. I’ve also made meringue‑based cakes, cream‑cheese cakes, and even ramen noodles using the KitchenAid attachments. Everything works flawlessly

My husband surprised me with the black one several months ago. I use it all the time! My chocolate chip cookie dough is very thick, and my old mixer wore out because of it. This KitchenAid is unphased by it! The lowest setting appears to adjust to the contents, which is so helpful. I love the matte black color, the large size of the bigger bowl, and the fact that the smaller bowl comes with a stainless (dishwasher safe) attachment! I also have to mention the small gap between the paddle attachment and the inner edge of the larger bowl. If I don't have enough substance in the bowl, dinner of our gets stuck on the inner walls and doesn't get fully incorporated. I'm assuming I should be using the smaller bowl in those cases. Other than that learning aspect, it's a perfect machine! It even has a cord of generous length! Just treat yourself and buy one. You've earned it by all the time spent in the kitchen already ;)

I bought this mixer to replace the iced that died I got from my Grandma that was about 50 years old. Mixer broke the first time I used it. I was making bread and only used in the specified gears per Kitchenaid. It died within 1 minute of starting. Will be returning.

(This review was collected as part of a promotion.) Love the mixer, would recommend it to anyone but the 3 quart bowl and mini whisk were a fail as they rubbed really bad no matter how the hight adjustment was set, can't use them. Different attachment would be better or I just got a bad mini whisk or something.

Bought this on sale at Sams club. Attached flat beater on our new kitchen aid stand mixer and the point rubs against the bowl. The troubleshooting directions show an adjustment screw that is supposed to raise the shaft to clear the bottom of the bowl but turning the screw has no affect on the height. Looks like a general flaw in the engineering of the device so I don't think swapping it out will resolve this malfunction. Returning to Sams club, color me dissapointed.

Love this mixer. Bought in 2019 from Sam's. My flat beater is chipping or rating would be 5 stars. Anyone know where I can buy replacement flat beater? I've ordered a couple from Amazon but either too heavy or too wobbly. Wish I could find replacement beater on KitchenAid site but I can't.

I would not know. We did not pick up at Broadway store , repurchased at mentor store . You said I picked up at Broadway store , I never took it out of the box yet . I was told you would refund , you stlll have not . I callled multiple times with no help . Your customer service is horrrible !!!

Great product and service