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Customer reviews for Petkit Puramax 2 Automatic Self-Cleaning Litter Box Bundle for
Petkit Puramax 2 Automatic Self-Cleaning Litter Box Bundle
3.9 out of 5 stars
stars
19 ratings19 reviews
  1. 5 stars68% (13)
  2. 4 stars5% (1)
  3. 3 stars0% (0)
  4. 2 stars5% (1)
  5. 1 star21% (4)
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Showing 1-10 of 19 reviews
Nov 26, 2025
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Totally worth it!

Just started using smart products for my furbaby, and the Puramax 2 is already a total game changer. I haven't scooped litter since the day I set it up. It's quiet, cleans fast, and my cat adjusted right away. The bundle comes with everything you need and just makes life so much easier. Totally worth it!

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Aug 17, 2026
Reviewer name: Abelardo
5 out of 5 stars
5 out of 5 stars review

this litter box has been absolutly amazing. My wife is pregnant and can't touch cat litter so this has saved us so much work. I can go 1-2 weeks without changing litter and not worry about it getting everywhere when the cat goes. cleaning is quick, both the litter and wiping down the inside of the machine. paired with the same brand litter works even better than other brand so called machine safe litter. makes it easier to clean up if there is a bit tracked out .

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Aug 12, 2026
Reviewer name: Christopher
5 out of 5 stars
5 out of 5 stars review

We Love It!!!

I purchased this on February 24th and it was one of the best decisions that I have ever made. I love it and my three kitties do too. I did keep two regular litter boxes, that way no body has to wait to go potty. If you are planning on getting rid of the regular litter boxes wait a little while that way your kitty has plenty of time to get used to the self cleaning one.

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May 28, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Never giving this up!

Ok, so I really thought that I would return this after a few weeks of usage, but I'm NEVER returning it. My cat loves this, I love it, my house loves it. No odor, once a week cleaning and easy to use with the app. The downsides - cleaning the inside. But… that's a small price to pay for the ease of this. I bought Clorox wipes and use that to clean the inside and the poop box. I've purchased an extra cloth tray so that I can wash one and have an extra one in waiting. Also, the sensor is trippy and extra sensitive. The app is easy to use and I love the notifications that I get. Adjustable to get the ones I want. All in all, this thing in a winner.

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May 7, 2026
Reviewer name: JayP
5 out of 5 stars
5 out of 5 stars review

People and cat approve of this unit

In short, I like the design of this Petkit Puramax 2 vs most other auto boxes. I would recommend this unit; it works well as long as it has a hard surface underneath for the weight sensors. We put a thick piece of cardboard under ours on carpet. The verbose detail: We had been manually scooping for years, and my wife was skeptical of the cost of the machines. At $299, it was not a steep investment to try and seems to have fewer parts to where out. For example, when considering the popular Whisker Litter Robot, I was concerned about the globe liner that costs $80 to replace. The app is fairly intuitive, and I didn't have much trouble connecting to the network, though ours has both 2.4 and 5ghz. Our cat is 14 pounds and has been accustomed to a much larger cabinet space, so we weren't sure how he would take to this. He ignored the Petkit unit until I moved it directly next to his old litter box cabinet and then blocked off the access to the old unit. After a few days, I moved it to it's preferred location on another floor, and he continued to use it, but the app was saying that it wasn't being used. Each day, I would get alerts telling me that it wasn't being used, but we could see activity and run a manual cleaning. It occurred to me that I had put it directly on the carpet, and the weight sensors were not sensing the cat; the instructions do say it needs to be on a hard surface. A thick piece of cardboard was enough to allow for a sturdy surface; a piece of wood might be better. The design of this Puramax 2 utilizes a ramp in the back that dumps into an open bin on the side. It works very well in it's simplicity, but I was at first wondering if the odors would escape the bin. My wife is very sensitive to fragrances, and she did not like the auto sprayer and fragrant cube designed to placed above the bin, so she removed both of them. Even with them gone, I don't sense an odor coming from the unit. I changed the app setting to sift the litter 4 minutes after sensing activity to give more time for clumping, and it all seems to work well. We use Chewy's Frisco Cat unscented clay clumping litter, and it works great. It's so much easier for us, and we suspect that our cat appreciates having freshly sifted litter each use.

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Feb 23, 2026
Reviewer name: Mackenzie
5 out of 5 stars
5 out of 5 stars review

Fantastic litter box

So I started using my litter box in December, and it's almost March and it still runs good. I only have one cat, but change the waste bin about once a week. I love the fact it has a maintenance mode that rotates up allowing you to refill litter and clean the litter box. I was scared my cat wouldn't like the litter box since she had never used one, but she took to using this one quite quickly. My house doesn't smell like I have a cat, and the odor neutralizer and spray that goes inside the unit does a really good job of keeping it smelling good and odor management. I'm really happy with my litter box, and in a litter box market this one hits all the right boxes without too steep of a price point. I researched throughly and did see some negative reviews on this one, but I figured I'd at least give it a try, and I am so glad that I did. Also for the price point in this bundle, you don't have to worry about trash bags for the unit for at least a year(multicat households may go through them quicker though). I do use the app pretty frequently and love the fact it keeps track of my cats weight, and I like being able to see how often my cat goes to the restroom- it's genuinely just good to help keep track of their health overall. Highly recommend this litter box to everyone.

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Feb 26, 2025
Reviewer name: Jo
5 out of 5 stars
5 out of 5 stars review

Best Cat purchase

Out of all the automatic ones I have this is my favorite. And I have 3 other brands have 6 cats this one sits in my room where I am most of the day sitting right next to it. Half the time I don't hear the cats go in its so quiet when it runs it's cycle and there is no cat poo or wet smell what so ever. I just wish now I would had found this one before the others. Have had it now for 3 months and no issues whatsoever

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Apr 18, 2026
Reviewer name: Jessica
2 out of 5 stars
2 out of 5 stars review

I wish I had checked reviews for this litter box on other websites. It is so notorious for leaking under the drum that pet kit has now released a new improved drum that they want to charge people $140 for. Unfortunately the new improved drum is reported to leak also. I will be returning this.

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reply from Petkit Team

Thanks for sharing your experience—we understand how frustrating that must be.<br /><br />In most cases, leakage is not caused by the drum itself, but by how urine is directed inside the unit. When pets urinate toward openings along the side of the cylinder or when using the unit without the entrance properly aligned, liquid can bypass the intended containment areas. When urine is deposited directly onto the litter bed as designed, the cylinder is sealed and should not leak.<br /><br />We’d really like to help you get to the bottom of what’s happening in your specific situation. If you can provide a bit more detail—such as your pet’s positioning, setup, or any photos—our support team at support&#64;petkit.com can work with you to pinpoint the cause and offer a solution.<br /><br />Your experience matters, and the team at PETKIT is here to help resolve this for you.

May 31, 2026
Reviewer name: Christina
1 out of 5 stars
1 out of 5 stars review

READ BEFORE YOU BUY....

We like our new liter box for the first month...but then, I had to clean it. There is a fabric-type of lining, which you will never get clean and holds urine odor forever. Regards of cleaning products, scent is always there. Major flaw in the product. Great idea, but major flaw. Also don't suggest their brand of liter. We found it all over the house sticking to our cat's paws...yuck!

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reply from Petkit Team

Thank you for your feedback on our PETKIT Pura Max 2. We&#39;re sorry to hear about your experience.<br /><br />The inner litter pad features a waterproof coating and is designed to be gently wiped clean rather than scrubbed, as scrubbing may damage the protective surface. If needed, replacement High Performance Cat Litter Pads Max are available for purchase.<br /><br />Regarding the litter, tracking and litter sticking to paws is not a common issue reported by most users and can vary based on a cat&#39;s individual behavior and habits.<br /><br />We appreciate you taking the time to share your experience and will pass your feedback along to our team. If any issues continue, please reach out to Support&#64;PETKIT.com.

Mar 27, 2025
Reviewer name: CA
1 out of 5 stars
1 out of 5 stars review

Buyer Beware!

I bought this -- it doesn't work properly. The app keeps telling me a cat has been in the pan for more than 5 minutes and then "shuts off" (overnight at times) for safety purposes. Sure I can reset it manually, but for $500 I shouldn't have to. However, here's the bigger problem: Sam's WILL NOT allow me to return this online order even though the listing mentions a 90-day return policy. "Buyer beware!"

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reply from Petkit Team

We're sorry to hear about the trouble you're experiencing.Based on your description, it’s possible that the issue is related to the setup or settings. We’d be more than happy to assist you in resolving this. Please feel free to reach out to us at support@petkit.com, and our team will gladly help you further.