Thank you for sharing your experience with our Olay Ultimate Vitamin C + Antioxidants + Peptide24 Hydrating Moisturizer. We're truly sorry to hear that you're noticing a residue and would be happy to help. Our goal is to create products that deliver the best experience for our customers, so it’s disappointing to hear this. Please be assured that we are sharing your experience with our Quality Assurance Team and the rest of our Olay Team. Sometimes, if a product is overly moisturizing, it can lead to flaking, often referred to as "pilling," where the moisturizer balls up on your skin. To prevent this, please ensure you’re applying the moisturizer to clean, dry skin, and consider using a smaller amount while patting it on gently instead of rubbing it in. If you're still encountering issues, it might be that this moisturizer is too rich for your skin type. We recommend our Olay Vitamin C Lightweight Moisturizer as a potential alternative. We’d love to assist you further in finding the best skincare options for you. Feel free to reach out by calling us at (800) 285-5170 or by sending us an email through the Contact Us page on our website.