Thank you for sharing your experience with our Olay Vitamin C Brightening Moisturizer. It disappoints us greatly to hear that your skin dried out. This is not the experience we want you to have and we appreciate your bringing it to our attention. Please be assured that we are sharing this report with the rest of our team. We would like to gather more information about your experience. When you find the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

Thank you for reaching out and sharing your experience with our Olay Vitamin C Lightweight Moisturizer. We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. This is sometimes caused by using too much product or one that is too moisturizing for your skin type. Please try using a little less moisturizer and massage it gently into your skin until it has been fully absorbed. If that doesn't help, try using a less hydrating version. For example, consider using a lotion or serum instead of a cream. Olay Whip moisturizers are also a great choice. They provide a light-as-air finish without a sticky or greasy feeling. We would love to collect more details regarding your experience. When you have the chance, please give us a call at (800) 285-5170