Thank you for sharing your experience with our Olay Vitamin C Brightening Moisturizer. It disappoints us greatly to hear that your skin dried out. This is not the experience we want you to have and we appreciate your bringing it to our attention. Please be assured that we are sharing this report with the rest of our team. We would like to gather more information about your experience. When you find the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

Thank you for getting in touch about our Olay Ultimate Vitamin C Moisturizer. We're glad that the product was lightweight with a nice scent, and helped firm the skin. However, we are sorry to hear that you had some itching on your skin. That's not the results we want our consumers to have and we understand that this may have been disappointing for you. Please know that we are handling this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. Still, we understand that some consumers may have personal sensitivities and so cannot tolerate specific ingredients or formulations. We do recommend you discontinue from using the product if you haven't done so already. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

We appreciate you for reaching out about our Olay Ultimate Vitamin C + Antioxidants + Peptide24 Hydrating Moisturizer. It's disappointing to hear that your skin was left feeling greasy. Sometimes this may be caused by using too much product or using a product that's too moisturizing for your skin type. For a better experience, we do recommend using less than your normally would and massage it gently into your skin until it is fully absorbed. If this does not help, you can try using a less hydrating version of the product. For example you may want to try using a lotion or serum instead of a cream. We want to gather more information regarding your experience. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page.