[This review was collected as part of a promotion.] I just got the Bose ultra open earbuds last week and I love the sound quality. There are three things I believe need to be worked out. The part that goes into the ear has some sharp parts that do poke and irritate the skin. The second part is that the earbuds disconnect frequently. It seems they can’t stay connected all the time even when the phone is with me. Thirdly I’d the microphone quality out direction seems to be off. When talking to someone the microphone picks up everything around you and hardly hear your voice. Your voice comes out muffled and soft. If these things could be worked out there’s would be the best on the market

The top two best features of this product are the sound (amazing and unmatched with the immersive audio) and the comfort of the innovative open ear style. I've been using earbuds for years but have also tried bone-conducting, headset style, over the top of the ear style and regular full noise canceling earmuff styles. Earbuds are the most convenient for me, but they would tire out my ears after even 2 hours. For these open ear Bose buds, there are a few things that could be improved, especially based on the high price of these. 1) Wireless charging (I'd expect wireless charging on the case at this price point) 2) Volume (most of the time I have to be at full volume to hear, especially in a crowded or noisy location) 3) Multi-connectivity (it connects to multiple devices, but not at the same time) 4) No Mute button 5) No Alexa/Siri built in The battery life is terrific. I'll still keep these, because the open ear is so comfortable for many hours (5+) of wear. And they're stylish. For the pricepoint I would look for ALL of the items on my list, especially the wireless charging which is so weird that it isn't included. And why not include a clip or something so i don't constantly misplace the case! The multi point is important to me too when I'm switching back and forth on my computer to phone. In any case, this is my first Bose purchase, 4/5 stars. I'm happy to be a tester for any other future product!

I always hated earbuds because they hurt my ears and was happy to see this product. Of course, the sound quality is excellent as you expect from any Bose product. Bonus: I read that it can be used with other Bose Smartspeakers. Planning to use it with my Soundbar to watch TV.

I got these about three or four weeks ago call volume was terrible

They tend to fade in and out sometimes it’s annoying

surprisingly good with the sound quality, it does take some adjusting to get used to wearing these.

wonderful product!! highly reccomended.great price

The sound is amazing it is so worth the money highly recommend

Sound quality, comfort, ease of control of volume and sound with the Bose App

If you have a iPhone, the connection issue is very strenuous