I'm very disappointed. This is the first time I have bought my own stand mixer, and at first, I was planning to go for a lower brand since I have a limited budget, but eventually, I decided to buy a Kitchen Aid due to its higher rating. I bought it yesterday, and after opening the box, I found it was poorly made. The flat beater has a couple of chips off and raised nubbins, looks like they didn't polish it at all before coating it. The wire wipe looks dim and has dark spots as it's been used before or stored for a very long time. Even the beater of the cheap stand mixer sold at Walmart is smoother than this. I'm very disappointed by this product considering Kitchen Aid's high reputation.

I bought this mixer to replace the iced that died I got from my Grandma that was about 50 years old. Mixer broke the first time I used it. I was making bread and only used in the specified gears per Kitchenaid. It died within 1 minute of starting. Will be returning.

This is an absolute failure - the mixing blades do not reach the bottom, and you have to stop it many times to make sure butter does not stay on the bottom. Defeats the purpose altogether. The way it goes down, you can not stick in spatula, have to remove the bowl... I wish I could return it. I had a basic model with a tilted head and a smaller bowl for almost 15 years and that was many times better than this one. The mixer does not feel sturdy and solid either. Would not recommend to anyone! Not sure how anyone can be happy with it...

I bought this in August 2023. I have used it about 20 times for making bread. Never over the recommended speed. Today it started grinding then quit. I finished by hand. This is the second of this model to do this but I did get several years of service before the previous one failed. Not a happy camper Sams!

(This review was collected as part of a promotion.) I bought this not long ago and it’s an amazing machine. It’s mixing power it’s smooth and handles different kinds of doughs without overheating. I have been using it to make breads and spreads. The machine is stable while on the highest setting.. doesn’t dance around on the counter. The size of the bowl, handles small and large batches, overal I would recommend this machine for those that often bake at home.

Bought this on sale at Sams club. Attached flat beater on our new kitchen aid stand mixer and the point rubs against the bowl. The troubleshooting directions show an adjustment screw that is supposed to raise the shaft to clear the bottom of the bowl but turning the screw has no affect on the height. Looks like a general flaw in the engineering of the device so I don't think swapping it out will resolve this malfunction. Returning to Sams club, color me dissapointed.

My husband surprised me with the black one several months ago. I use it all the time! My chocolate chip cookie dough is very thick, and my old mixer wore out because of it. This KitchenAid is unphased by it! The lowest setting appears to adjust to the contents, which is so helpful. I love the matte black color, the large size of the bigger bowl, and the fact that the smaller bowl comes with a stainless (dishwasher safe) attachment! I also have to mention the small gap between the paddle attachment and the inner edge of the larger bowl. If I don't have enough substance in the bowl, dinner of our gets stuck on the inner walls and doesn't get fully incorporated. I'm assuming I should be using the smaller bowl in those cases. Other than that learning aspect, it's a perfect machine! It even has a cord of generous length! Just treat yourself and buy one. You've earned it by all the time spent in the kitchen already ;)

(This review was collected as part of a promotion.) This is my second kitchen aid mixer- had the same bowl- lifting style for over 20 years! Used the new mixer a few times! Worked great, but when working heavier dough, the bowl became disconnected from the raised locking mechanism and "dropped" out of place. This never happened with my old mixer!

Avoid! Seriously! Run! It's a $300 paperweight taking up a huge chunk of space in my cabinet. I purchased this stand mixer last time it was on sale. It lasted only 14 months, used maybe 20 times, and the motor is toast. I took it out to whip some cream for a cake, and it began screeching and squealing as the motor began to burn up so I turned it off and finished the cream by hand. The KitchenAid website is USELESS. I contacted customer service by email and by phone and there was no resolution as it was just out of the one-year factory warranty. I expected far more out if this product, and I am sure that anyone else would expect more too. I will never, ever purchase another KitchenAid product of ANY kind EVER again!

(This review was collected as part of a promotion.) Love the mixer, would recommend it to anyone but the 3 quart bowl and mini whisk were a fail as they rubbed really bad no matter how the hight adjustment was set, can't use them. Different attachment would be better or I just got a bad mini whisk or something.