Hi there, Thank you so much for sharing your honest feedback with us. We’re glad to hear your FlexStyle is working well for you, but we’re sorry it hasn’t become your favorite. We understand that everyone has different styling preferences, and we appreciate you giving our tool a chance. If you ever want help getting the most out of your FlexStyle or exploring attachments that might better match your styling needs, our team is always here to support you. You can reach us anytime at: https://support.sharkninja.com/contact-us Sincerely, Shark Beauty

Hello Madison,Thanks for sharing your review.We're sorry to know that you are missing the case of your Shark FlexStyle, we understand how important this is for you, especially to keep on great conditions your new Shark. If you still need assistance with this, please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.Kind regards,Shark Clean

Hi there, Thank you for taking the time to leave your feedback. We’re very sorry to hear that your curls aren’t holding. We know how disappointing that can be, especially when you were excited to style your hair. Please press the link below for tips that can help your curls hold their shape and style for longer: https://support.sharkninja.com/en-CA/article/HD400-Series-Shark-FlexStyle-Tips-for-Curl-longevity-ca If you need any further assistance, please feel free to contact us at https://support.sharkninja.com/en-CA/contact-us Kind regards, Shark Beauty

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you aren't happy with the performance of your unit. We'll absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.Kind regards,Shark Clean