Takes ages to dry properly. Msged LG when I purchased it but they never really addressed anything. Finally LG sent someone to look at it and discovered an electrical issue. I had an electrician look at it but it still has the same problem. Seems like LG is just not taking responsibility for a faulty machine.

I bought this dryer and the matching LG WM4000HWA washer a couple of months ago and I've been very pleased with their performance. I upgraded from the previous LG models and find that this dryer dries clothes much faster and produces fewer wrinkles even if you forget to unload right away. For items that are very susceptible to wrinkles, I love the Steam Fresh function for touch ups. The clothes come out dry and smooth. The only problem I've had was snagging of small items in the vent openings around the lint trap. This didn't happen often but I called LG and they sent me a new lint trap that has resolved the issue thus far. Another nice feature is the LG app that sends a message to your phone when your clothes are done washing and drying. I'm very happy with both the washer and the dryer.

[This review was collected as part of a promotion.] This is our second LG Washer! We inherited one that was about 7+ years old when we got it. So it had to have lasted at min 15 Years which is awesome. This NEW ONE IS PHEMONOMAL. I'm so happy we were able to get another LG. We picked up the matching Dryer too (Although our older LG Dryer was working fine however we had to make them Match...LOL)

Nice matching piece to my washer. Does just about everything you'd expect a dryer to do and overall I'm satisfied. The only reason I took off a star is because there are a lot of extra features that can only be unlocked by connecting the machine to the LG app. I'm fine with that, however after spending some time trying to connect it, I gave up. I will try calling to see if a tech can help but it shouldn't be this difficult. This isn't my first "smart" object I've connected in my house so I can't say it's the users fault.

[This review was collected as part of a promotion.] So far so good. My only complaints are: (1) the very first normal cycle I ran left the clothes slightly damp, and (2) I did some bed sheets on the bedding setting and they were well done with about 20 minutes left on the cycle. I thought it would have sensed they were dry and cut the cycle shorter. Overall like the features. Would be nice if the machine did a push notification via app that the cycle was complete.

[This review was collected as part of a promotion.] I purchased this model based on Consumer Reports qualities from their testing and surveys from customers. This model has more features than I even expected and I'm still exploring some of them. But so far, I'm a satisfied customer.

[This review was collected as part of a promotion.] I have been very happy with my new LG dryer. One feature that has been wonderful is the steam cycle. Really works nicely on items wrinkle or just need a little refresh. I highly recommend the LG dryer.

[This review was collected as part of a promotion.] We had a dryer quit working right at Christmas time! So I had to go get a new dryer and we got this baby! We bought the same brand when it was newer on the market 16 years ago would have been 17 this may great dryer

[This review was collected as part of a promotion.] This dryer was installed two weeks ago. Installation was straightforward. So far, I’ve only done two loads and everything worked as expected. I found the manual often difficult to interpret, and especially so for setting up the ThinQ wifi. For example, it if not clear whether the word device is referring to the dryer or the smartphone. Also, a lot of trial and error is involved in learning to use the controls. I hope this will improve over time. Note. I am a native english speaker with a PhD in physics. So far, I don’t have enough experience wit this machine to recommend it to someone else. Ask me again after six months or a year.

[This review was collected as part of a promotion.] Great machine so far. My wife was upset because it lacks a drum light but otherwise it has more features than I think we can even use. The test will be if they live up to their hipe. It is quieter and faster than our other one, though, and wash quality is very good.