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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,426 ratings1,426 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (54)
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Showing 331-340 of 1,426 reviews
Jul 6, 2023
MSciame
5 out of 5 stars review

Verified Purchase

Love this dryer!!

I bought this dryer and the matching LG WM4000HWA washer a couple of months ago and I've been very pleased with their performance. I upgraded from the previous LG models and find that this dryer dries clothes much faster and produces fewer wrinkles even if you forget to unload right away. For items that are very susceptible to wrinkles, I love the Steam Fresh function for touch ups. The clothes come out dry and smooth. The only problem I've had was snagging of small items in the vent openings around the lint trap. This didn't happen often but I called LG and they sent me a new lint trap that has resolved the issue thus far. Another nice feature is the LG app that sends a message to your phone when your clothes are done washing and drying. I'm very happy with both the washer and the dryer.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jan 25, 2023
ROCHE66
5 out of 5 stars review

Verified Purchase

QUIET EFFICIENCY!!!!

[This review was collected as part of a promotion.] QUIET EFFICIENCY!!!! I'm going on 2 months since it was installed on my main level of the Manor!! Puts the basement Laundry Center to shame!!! Stairs...What stairs!!!!! No more lugging laundry tubs up and down stairs! This LG FULL SIZE WASHER ON BOTTOM...DRYER ON TOP HAS BEEN A GODSEND!!! THANKS LG!!!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Feb 1, 2022
TooSoon
1 out of 5 stars review

Verified Purchase

So far so good.

[This review was collected as part of a promotion.] This dryer was installed two weeks ago. Installation was straightforward. So far, I’ve only done two loads and everything worked as expected. I found the manual often difficult to interpret, and especially so for setting up the ThinQ wifi. For example, it if not clear whether the word device is referring to the dryer or the smartphone. Also, a lot of trial and error is involved in learning to use the controls. I hope this will improve over time. Note. I am a native english speaker with a PhD in physics. So far, I don’t have enough experience wit this machine to recommend it to someone else. Ask me again after six months or a year.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from Social Media

When setting up the ThinQ app you want to make sure your router is set for 2.4GHz, anything higher is not compatible. Also the wireless network name (SSID) has to be a combination of letters and numbers, special characters will not work. You want to make sure that the security protocol of the router is set to WPA2, otherwise network set up may fail. Once you are cleared the setup you should be able to download new and specialized cycles that are not included on the dryer. With the app you will also get energy monitoring advice, venting tips and smart diagnosis feature that helps you troubleshoot or diagnosis any issues. This app is a wonderful smart home companion tool. ^Jennifer

Sep 1, 2022
Catcee
5 out of 5 stars review

Verified Purchase

Such a SMART washer

[This review was collected as part of a promotion.] I purchased this to replace my old competitor front-load that I had for 13 years. So far, so good. It much more quieter. I like the "Sensing" feature that starts before the wash to, my best guess, sense how much laundry is in the tub, to adjust wash time. However, setting up the wi-fi to the app took a little time to figure out. Had to watch the YouTube video on how to connect the feature. Once it's connect, it a awesome because it'll alert you when it's finished since it so quiet. It won't let you forget that you did a load of laundry. It also sends a monthly status report through the app. The only thing I wish it had was a light in the tub.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Sep 14, 2021
luther3in74
5 out of 5 stars review

Verified Purchase

The Future!

[This review was collected as part of a promotion.] When I walked into the store, it was pretty much “You’re the one.” After a nice tutorial on the features of this beauty, I digned on the dotted line, and very glad I did. Super high performance. My last set of LG appliances lasted 14 years. Nothing comes close in my opinion

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Apr 19, 2021
MN Bigdog
4 out of 5 stars review

Verified Purchase

Second one working

[This review was collected as part of a promotion.] Bought this based on consumer reports and dealer/repair reports. First one would not fire up gas. Check lines for gas, ran checks and got NO GAS code. Dealer was going to repair under warranty but I told them I paid for a new dryer not a refurbished one. Took some talking to get them to replace the unit with a new one but all is good. Still a pain to get connected to ThinQ but once it connects it is great.. Like to be told when cycle is done. So far no problems, and time will tell. Took off one star because had to go thru two units to get one that worked.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Mar 10, 2024
Dunbarton 1027
5 out of 5 stars review

Verified Purchase

Great features! Love the steam cycle!

[This review was collected as part of a promotion.] We love this dryer! Clothes Connor much less wrinkled than with our previous dryer. The steam cycle really eliminates most wrinkles and limits the need for ironing. Dryer uses less electricity and drys clothes fast!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Digital Care Team

Hi Dunbarton, we understand and appreciate you sharing your experience. It’s great to hear how well the LG 7.4 cu. ft. Ultra Large Capacity Smart Wi‑Fi Enabled Front Load Electric Dryer with TurboSteam and Built‑In Intelligence DLEX4000B is performing for you. The reduced wrinkles, fast drying, and energy‑efficient operation are exactly what this model is designed to deliver, and it’s wonderful to know the steam cycle has been such a standout feature. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

May 8, 2021
ggathlete23
5 out of 5 stars review

Verified Purchase

Full of options

[This review was collected as part of a promotion.] We bought this washer for our new home and we LOVE it!! I like that it connects to my phone and I can manage the controls without being in front of the washer. It's also very quiet compared to our previous washer. There are so many options to choose from.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Sep 12, 2022
DGoode
4 out of 5 stars review

Verified Purchase

Clothing Dryer

Nice matching piece to my washer. Does just about everything you'd expect a dryer to do and overall I'm satisfied. The only reason I took off a star is because there are a lot of extra features that can only be unlocked by connecting the machine to the LG app. I'm fine with that, however after spending some time trying to connect it, I gave up. I will try calling to see if a tech can help but it shouldn't be this difficult. This isn't my first "smart" object I've connected in my house so I can't say it's the users fault.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Feb 20, 2021
Turbotea
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We love this Dryer, it works great so many options, including wifi, will take us awhile to figure it all out but it's been fun. Runs quite and drys our clothes great. I will be signing it's praises to all my friends and family

Review from lg.com
Helpful?5CN2N3OWD55U13949104973