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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,426 ratings1,426 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (54)

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Showing 271-280 of 1,426 reviews
Jul 26, 2021
Stefb
4 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] We bought an LG washer and dryer several weeks ago. The dryer works well, I’m trying to get used to the features and how to use them. Pleased that there is a wrinkle control setting! Also trying to get the right setting to get my towels completely dry, will continue to adjust.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Feb 8, 2022
Nathan24
5 out of 5 stars review

Verified Purchase

New features still learning

[This review was collected as part of a promotion.] It’s been a couple months since our purchase and have no complaints. Upgrading to a gas dryer seems to have proven to be more economical. Love the new features but still learning to use them. WiFi connectivity has been a bonus feature that brings peace of mind and also great reminders for tracking use and any maintenance needed. Love and hope to have this dryer for many years

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Oct 19, 2023
David Nygaard
5 out of 5 stars review

Verified Purchase

Great upgrade over old LG dryer!

I purchased this dryer to replace our 17 year old LG dryer that was starting to wear out and not worth fixing. I love the new features and energy efficiency upgrade. It’s much quieter and great at removing all of the pet hair the washer missed. The steam feature is great for smoothing out the wrinkles on dress clothes before events.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jan 10, 2023
SandraLG
5 out of 5 stars review

Verified Purchase

They asked for an HONEST review so here goes...

Our dryer gave up after a mere 23 years and this one was recommended by the salesman. We were going to buy the brand that matches our washing machine (not 23 years old!) but we somewhat reluctantly went with his suggestion and we are so happy about it! We love this dryer. Comparing it with the other brand we noted that simple things like the lint basket were of notably higher quality and significantly more functional. This dryer gets our laundry fluffy and dry but I also love the app and the ability to set many different settings not available on the dryer proper. The ability to use the smart app to diagnose any potential problems is also a huge plus and I was impressed that when I sent a question via the app I not only got suggestions for FAQs but also an actual response to my specific question. Love everything about it and will definitely go with LG in the future.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
May 19, 2021
Bern e
5 out of 5 stars review

Verified Purchase

Love this dryer!!!

[This review was collected as part of a promotion.] I love this dryer for so many reasons, but my favorite feature -- the steam cycle! Seriously, throw a wrinkled shirt in, come a out like its ironed.. freshens clothes.. I use this almost everyday.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Nov 8, 2023
Gorat
4 out of 5 stars review

Verified Purchase

Very good dryer, not perfect.

[This review was collected as part of a promotion.] We've had this dryer for about a month. It does a pretty good job, but based on how new the dryer is we'd expect the sensor function to work a little better. I'll start out by writing that most of the 'fancy' functions on this machine are sensor functions, i.e. they sense the dryness of the clothing. We have not done anything sophisticated, but have noticed that for every load done on the dryer setting, there are three or four pieces of clothing that come out damp. We've resorted to just using the time dry feature, adjusting the temp based on the materials, with great success. Additionally, the Wifi will not connect to my LG app at all. We purchased new washing machine (WM4000HWA) at the same time which we love and does all functions wonderfully.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jul 2, 2023
elizabethc
2 out of 5 stars review

Verified Purchase

I hate this dryer

I bought this dryer to match the LG washing machine which I also bought to replace my old one, based mainly on Consumer Reports recommendations. They both suck compared to my previous machines. I waited until I had used the machines for a couple of months, and spent some quality time with LG help line, before reviewing. - First, the standard height of washers and dryers apparently has been increased, I guess in order to accommodate all the additional useless features or the wifi that I don't use (because it would be one more thing to have to fix, I have some experience with so-called "smart" appliances). This increase in height necessitated remodeling my laundry room, since my workspace needed to be raised to accommodate this new model. - The drum is much too big now. Once you sort clothes by color, type, temperature, etc, you want to be able to do several smaller loads, not one humongous load. - The biggest con is that the dryer does not have a sensor to signal when clothes are dry. If it decides that the clothes need 55 minutes, then my god it will bake your clothes for 55 minutes, whether they are already dry or not. My previous dryer would beep as soon as ANY of the clothes were dry, and I could take them out and continue the cycle with the rest. This dryer does not. - Also a big con is that the dryer is very rough on clothes. I have had clothes damaged by the dryer. - And on top of that, this dryer leaves them wrinkled! Maybe because of the baking tendency noted above. I have tried various settings. And no I do not leave the clothes in the washer for long after washing, I transfer them soon after. And I use dryer balls. And remove clothes promptly from dryer. (My old dryer did also have an automatic feature at end of cycle to cool down and continue tossing if clothes were dry and you did not remove immediately, this one does not). - The manual is useless, it does not even give the cycle options/instructions for use, only troubleshooting. You are obliged to look online. I have cleaners, and airbnbs staying here and using the machines, so they need to have more intuitive and logical dashboard. - Finally, instead of just a quick beep to signal the end of the cycle, the dryer plays an irritating song. So no I cannot recommend this dryer (or the matching washer). It is difficult to imagine that LG ever tested this dryer with consumers, there are so many things wrong with it.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from Social Media

Hi, Elizabeth. Thank you for reaching out to us. We're sorry that the dimensions of the LG Dryer don't meet your needs. Regarding all the other issues you've encountered with this, we want to help you. Please please send us a private message with your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Sep 29, 2023
dack
1 out of 5 stars review

Verified Purchase

"Real tempered glass" door breaks to sharp shards

We only dry clothes, bedding and towels in our dryer. Nothing hard or bulky like shoes, etc. During a normal dry cycle with medium load, the inner wall of the "real tempered glass" door broke off and mixed a bunch of tiny jagged sharp shards into our clothes. I stack my dryer on top of the washer with the LG stacking kit, and if I wasn't paying attention, I could have opened the door and dropped a heavy 14" diameter disc of razor sharp glass 4 ft right on top of my feet and shattered all over my home floor. It'd been 2 years since we purchased and LG originally said it's out of warranty, but this is not an acceptable level of safety to have for a product well within its expected operating lifespan. Searching online, there are many other reports of this happening

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG US Support

We believe in providing you with quality products, so when we heard that your LG Front Load Washer tempered glass shattered, we became very concerned because safety is our number one priority! This is not what we want for you. We'd love to look further in order to rectify this situation. So, please send us a direct message via Facebook or Twitter using the hashtag @LGUSSupport, and include the case number. We look forward to hearing from you! ~Rita

May 11, 2021
CrazyLady
5 out of 5 stars review

Verified Purchase

LOVE MY NEW LG DRYER

[This review was collected as part of a promotion.] I have had this new dryer for almost a month now. It works great. Very quiet & I love the Wifi notification feature. I WOULD PURCHASE AGAIN. HOPE IT LASTS AS LONG AS MY LAST SET OF MAYTAGS! (12 YEARS)

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Nov 22, 2021
JMR9143
4 out of 5 stars review

Verified Purchase

Early Review

[This review was collected as part of a promotion.] Way too early to review, but LG wants it - OK. It is very quiet. I like the online notification of when the load is done, because I can't hear any signal. I haven't tried many of the other cycles yet, so no comments yet.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973