Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,436 ratings1,436 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (59)

Member photos

  • +1 image
Sort by |
Showing 231-240 of 1,436 reviews
Jul 7, 2021
Reviewer name: Sparky23
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product replacement for aging equipment!

Within the month of owning this unit we have done multiple loads of laundry with no faults at all! The machine is whisper quiet, respectfully, and it very user friendly!! Pair this with the washer and it takes the guess work out of setting the dryer time and setting! Along with ease of use, the LG app and the ThinQ technology allows us to be away from the unit and home and monitor the status of each load! I highly recommend this unit and it’s sister dryer unit!

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Oct 11, 2022
Reviewer name: anonymouslyobviously
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Manual settings a pain to use

Overall I'm happy with this dryer. It does its job. My only wish is that it were easier to use the manual settings (for example, choosing heat level). Twisting the knob rotates you through a large assortment of presets, but if you want to tell the thing what to do it's trickier. You can adjust some of the settings on some of the presets, but not all of them, and the simple act of rotating the knob has become a bit irritating because there's a significant time lag between turning the knob and the computer switching over to the next preset, so what should take less than a second takes more than a few. Again, I'm happy with it overall and don't feel a need to replace it, but this seems like it might be a pretty simple thing to improve and I wish they already had.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Feb 7, 2022
Reviewer name: Tinker2
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

NO ‘complete’ manual-annoying! Quiet during usage.

Quiet; dries items well--which is VERY cycle dependent. NOT ALL cycles can be individualized...for example, if one wishes to dry permanent press items on LOW heat INSTEAD of the programmed MEDIUM heat, one CANNOT do so on the permanent press cycle; one must use timed dry to select low heat OR use delicate. If once chooses delicate then the time is not quite right so one really must go to Timed Dry. I stated with the WASHER review that there was NO "Complete owner's manual" included with the data provided in the sealed plastic envelope inside the dryer drum. The Owner's Manual Dryer was there BUT the owner is directed to the website to obtain the 'complete' manual. I believe this is a poor decision on LG's part. LG is presuming that everyone who buys this product has CONSISTENT and RELIABLE internet service ALL the time; and that the purchaser wishes to download the LG app or go to the LG website for data. Troubleshooting data clear in the skimpy manual that is provided.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jan 29, 2022
Reviewer name: sts75
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We Are on the Right Track-Finally

[This review was collected as part of a promotion.] Although I have had the dryer for about a month I have been unable to use it until late this week. The first issue was an installation issue regarding the plug. The second electrical issue related to the fact that the dryer kept tripping the circuit breaker. We resolved this by having an electrician replace the circuit breakers. This dryer is extremely efficient but requires more amperage. It was an extremely frustrating experience but was not the fault of the dryer. I love the features and the fact that clothes dry quickly. I would advise purchasers to check with an electrician if they experience similar problems.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Jul 25, 2022
Reviewer name: Knique
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Dryers like a champ!

[This review was collected as part of a promotion.] I need to replace my old dryer due to parts wearing out and age. I did research and came across this one. I am very impressed with all the features and it’s primary function to dry my clothes! Love this product!

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Aug 30, 2022
Reviewer name: What is three weeks ago
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

I wish it had the dryer rack it’s supposed to have

I wish it had the dryer rack i it’s supposed to come with also wish it had instructions on how to use the machine I would’ve never bought it my wife did Also there’s no place to put in why are you pick the machine you have to pick what they want you to pick that’s not a way to review a machine

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy

May 12, 2024
Reviewer name: Maddyh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful dryer

[This review was collected as part of a promotion.] This dryer stacked with the matching washer is the best combo to cleaning your clothing! It’s beautiful and works amazingly. The features are easy to use and it looks aesthetically pleasing in my home.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
Mar 28, 2024
Reviewer name: BusyGrandMa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Gas Dryer - Awesome!

[This review was collected as part of a promotion.] I bought this dryer in November and I am so happy that I did. I like the efficiency of it. It automatically selects the time to dry a big load. Although sometimes I select the 'timed' dry to High/40 mins and when it's done it is really dry NOT moist or damp. It is energy efficient. I don't have any big gas/electric bill even when I do my laundry 3 medium loads a week and few big loads on weekends. It also notifies me on my phone when it's done.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from LG Digital Care Team

Hi there, thanks for sharing your experience with your 7.4 cu. ft. Ultra Large Capacity Smart Gas Dryer DLGX4001B. It’s great to hear how well it’s performing for you. The automatic dry times, strong efficiency, and the option to switch to timed dry when you want more control make this model really versatile. And those ThinQ notifications are such a helpful touch when you’re juggling multiple loads throughout the week. If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Feb 1, 2022
Reviewer name: TooSoon
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

So far so good.

[This review was collected as part of a promotion.] This dryer was installed two weeks ago. Installation was straightforward. So far, I’ve only done two loads and everything worked as expected. I found the manual often difficult to interpret, and especially so for setting up the ThinQ wifi. For example, it if not clear whether the word device is referring to the dryer or the smartphone. Also, a lot of trial and error is involved in learning to use the controls. I hope this will improve over time. Note. I am a native english speaker with a PhD in physics. So far, I don’t have enough experience wit this machine to recommend it to someone else. Ask me again after six months or a year.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973
reply from Social Media

When setting up the ThinQ app you want to make sure your router is set for 2.4GHz, anything higher is not compatible. Also the wireless network name (SSID) has to be a combination of letters and numbers, special characters will not work. You want to make sure that the security protocol of the router is set to WPA2, otherwise network set up may fail. Once you are cleared the setup you should be able to download new and specialized cycles that are not included on the dryer. With the app you will also get energy monitoring advice, venting tips and smart diagnosis feature that helps you troubleshoot or diagnosis any issues. This app is a wonderful smart home companion tool. ^Jennifer

Dec 9, 2023
Reviewer name: Still Learning
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Excellent results; long learning curve

[This review was collected as part of a promotion.] It is taking some time getting used to this dryer because of the wetness sensor turning off the dryer before the clothes are dry. It appears you really need to isolate the denser fabric clothing from the less dense or the machine will shut off pre-maturely. This is quite frustrating. However when the clothes are dry, they really come out with a lot less wrinkles. SO after we get used to how it operates it most likely will be the best dryer we have ever owned.

Review from lg.com
Helpful?1SXRLYQ4DBUY13949104973