Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology

Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for

LG 7.4 cu. ft. Gas Dryer with Truesteam Technology

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4.6 out of 5 stars

stars1,423 ratings1,423 reviews

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Dec 2, 2024

GAD 29

1 out of 5 stars review

Useless!

Dryer is basically useless. Unless you put everything in the Heavy Duty mode (and sometimes twice) nothing ever gets dry. The Steam Refresh mode is a joke -- the clothes come out sopping wet and more wrinkled than when put in.

Review from lg.com

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reply from LG Digital Care Team

Hey there! Thanks for telling us about your LG Dryer experience. Ensuring your dryer performs at its best so that you can enjoy fresh, warm clothes is essential, so we'd love to help out! If you're experiencing long dry times with your LG Dryer, this is usually caused by some sort of blockage in the airflow. We recommend following our guide at https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634 to get started with easy troubleshooting. If you still need help, please get in touch with us on social media @LGUSSupport with your contact info and model number. We'll gladly look into this with you! *Joseph

Mar 24, 2021

Diya2021

5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought this few months ago and I love how it does its job and leaves my clothes soft and wrinkle free

Review from lg.com

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Feb 3, 2025

RenaissanceMan_2

3 out of 5 stars review

220 Vlot or !20 Volt ?

Do I have to have 220Volt Outlet? The spec of this Electric Dryer shows 120/208 V, 60 Hz, 23A Can I buy Voltage converter 1209 Volt to 220 Volt and Use this Electric Dryer?

Review from lg.com

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reply from LG Digital Care Team

Hey there! We do not recommend using a voltage converter to operate this electric dryer. This model requires a dedicated 220-240V circuit with 30 amps, which a typical household voltage converter cannot provide. Most voltage converters are designed for low-power appliances, you can find more details on Page 22 of the Owner's Manual found here: http://spr.ly/6424xNQij. If you need help, be sure to reach us on social media @LGUSSupport. We’re happy to help! ^Jose

Jul 31, 2024

Anthonyjs02

5 out of 5 stars review

Great set of appliances

Have had the machine almost a month now. So far so great. Love all the new features over my 15+ old previous set. Smart features are a nice plus also.

Review from lg.com

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reply from LG

Hi, Anthony. Thank you for sharing your experience with the LG Dryer (DLEX4000B) model. It’s great to hear that after almost a month, everything is going so well. Jumping from a 15‑plus‑year‑old dryer to a modern model is a huge leap, and those new features really do make everyday laundry feel easier. The smart capabilities are a nice bonus — once you get used to them, it’s hard to imagine going back. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Feb 4, 2021

PhxRaider

4 out of 5 stars review

Nice Unit

[This review was collected as part of a promotion.] I bought this unit about 3 weeks ago. Works good. The only drawback is there is no light when you open the door. My last unit had a light so that's what I am used to.

Review from lg.com

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Mar 8, 2021

aadavidc2122

5 out of 5 stars review

Works like a charm!!

[This review was collected as part of a promotion.] This dryer looks great and works great. My wife and I have been loyal LG home appliance customers for years so we expect nothing less.

Review from lg.com

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Jun 15, 2024

Mattm72

5 out of 5 stars review

Great machine. Great features

[This review was collected as part of a promotion.] Bought it a few months ago and we could not be happier. It does SO MUCH MORE than any other machine I've use. The heavy duty and sanitizing features are amazing!

Review from lg.com

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Mar 14, 2021

Mimi1974

5 out of 5 stars review

Multiple options!!!

[This review was collected as part of a promotion.] I love the different options for drying!! Towels selection!!! My household goes through them like water!! Also, the time to dry is short!!

Review from lg.com

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Dec 27, 2024

GAD 29

1 out of 5 stars review

Useless.

Next to nothing on this dryer works properly or efficiently. One single 100% cotton sheet in 'Normal' mode (57 minutes) comes out damp. 'Steam Refresh' wets the clothing and wrinkles it worse.

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hey there! Let's help get your sheets and clothes to come out fully dry and wrinkle-free so you can fully enjoy your LG dryer. Starting on page 36 of the owner's manual, it provides a list of different cycles available with your unit and descriptions for what to use the cycles for. One of those settings is the bedding cycle, which helps with sheets and other bedding materials. We also have numerous downloadable cycles available (https://tinyurl.com/2yzny2ys), which can help with wrinkles as well. If you need additional assistance, please feel free to reach out to us on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

Mar 5, 2021

Dimp915

5 out of 5 stars review

Awesome features.

[This review was collected as part of a promotion.] Suggests which drying cycle to use in relation to the washing cycle was used. Syncs with my phone and lets me know when the load is completed.

Review from lg.com

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