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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,428 ratings1,428 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (56)

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Showing 1,221-1,230 of 1,428 reviews
Dec 31, 2020
Dave73
5 out of 5 stars review

Superb cleaning

[This review was collected as part of a promotion.] I bought this in Oct 2020. I have used it many times with no problems what so ever. The steam function works great. I've got the matching dryer. I love the front filter and the convenience of having it.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Oct 20, 2021
AmyMC77
1 out of 5 stars review

Lint trap a huge problem

[This review was collected as part of a promotion.] We bought this dryer and the matching washer. The washer is amazing. The dryer is terrible. The first one we got didn’t heat up at all. The second one we got destroyed our clothes with the known lint trap problem that catches the clothes and tangles them then tears them when they get free. The lint trap is POORLY designed and barely catches any lint at all instead when you open the door lint comes out everywhere, then when you pull the lint trap to empty it there’s nothing in the trap because it gets “cleaned off” and it falls deep into the dryer which is scary from a fire standpoint. Since this is a known issue for quite some time, that I discovered AFTER I believed Consumer Reports and purchased it. LG needs to do the right thing and redesign the lint trap. After our second one we switched to a different brand and are very happy!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Aug 7, 2024
The Roths
5 out of 5 stars review

The Ultimate Laundry Game-Changer

[This review was collected as part of a promotion.] This dryer has completely transformed my laundry routine. Here’s why I think it’s the best dryer on the market: 1. Sleek and Stylish Design: First off it is a stunning appliance. The black steel finish gives it a sleek and modern look that adds a touch of elegance. It’s compact yet spacious, fitting perfectly in my small space without sacrificing capacity. 2. Unmatched Drying Performance: This dryer is a powerhouse when it comes to performance, quickly refreshing clothes and reducing wrinkles in just minutes. The drying cycles are fast and efficient, saving me time and energy. Every load comes out perfectly dry, fluffy, and ready to wear. 3. Intuitive Features: This dryer packed with smart features that make doing laundry a breeze. The built-in AI technology automatically selects the best drying cycle for each load, ensuring optimal results every time. 4. Whisper-Quiet Operation: I was pleasantly surprised by how quiet this dryer is. Even during the heaviest loads, it operates smoothly and quietly, allowing me to do laundry at any time of the day without disturbing the household. 5. Energy Efficiency: The dryer is environmentally friendly and easy on the wallet. I've noticed a significant decrease in my energy bills since I started using this dryer, which is an added bonus to its outstanding performance. In conclusion, the LG stackable dryer has exceeded all my expectations. It's a perfect blend of style, efficiency, and innovation. If you're in the market for a new dryer, look no further. This is the ultimate appliance that will revolutionize your laundry experience. I couldn't be happier with my purchase and highly recommend it to everyone!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG

What an absolute home run, Kenny! Thanks for sharing the love for your LG stackable dryer—sounds like its brilliant mix of premium styling, whisper-quiet operation, and energy-saving smart tech has completely revolutionized your home routine. We are absolutely thrilled to hear that the intelligent AI features and speedy performance have exceeded your expectations and earned your highest recommendation. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Mar 27, 2021
chazz63
4 out of 5 stars review

Good Dryer

[This review was collected as part of a promotion.] Has been a good dryer for us. Handles a lot, things dry consistently with all the settings allowed. Quiet too. Only issue was the door is misaligned and latch hits hard - vendor where purchased is replacing the hinge under warranty.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jun 14, 2024
JFKMass
1 out of 5 stars review

Good product undermined by LG's installation team

Good product undermined by LG's installation team. The product itself probably deserves 5 stars. The installation team was appalling. The re-installation team was not much better. The product was not leveled, and the team walked away with the leveling wrench supplied with the product. They tramped dirt in and didn't clean up. Their hands dirtied the laundry walls and the product. They didn't know how to install to one side or other of the available space. The second team worked this out. The incompetence of both delivery teams was not helped by their lack of English language skills. That said, two weeks of operation have been incident-free and effective. I recommend the product, but be warned. You'll probably have to supervise them closely when they install it!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG

Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX4000W) model. We understand you expected a smooth and hassle-free installation process for your new unit. We aim to provide knowledgeable, helpful, attentive customer service to ensure a seamless experience. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy

Apr 18, 2022
curley67
5 out of 5 stars review

Best dryer for family

[This review was collected as part of a promotion.] We recently replaced our gas dryer with the LG electric dryer and we are happy we did so.The LG dryer works faster, dries better and our clothes do not come out stiff. The steam feature is excellent and we have used it often for quick fresh ups. I am glad we made the switch to electric as I feel we spend less time drying clothes.The connectivity features are excellent and helpful so that we do not need to check when the clothes are dry; the machine tells us via our smartphone. The unit is neat and compact and fit perfectly in our laundry alcove along with the LG washer. Highly recommended.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jul 8, 2024
Angelus66
5 out of 5 stars review

Perfect Dry, Quiet, Love the App!

[This review was collected as part of a promotion.] We had our previous dryer for over a decade and the only reason we got a new on was because our washer broke and we wanted a matching set. I was skeptical at first because it was an amazing dryer, but I have to say LG has not disappointed. It dries perfectly, it is quiet and the push notifications that can be sent to my phone can ensure that I will never forget clothes in the dryer again.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Aug 24, 2024
JoeDuck
4 out of 5 stars review

Nice looking set, easy to use intuitive features.

[This review was collected as part of a promotion.] I have used this washer dryer pair for about three weeks now, no issues. I am surprised that the dryer runs cool about halfway through the dry cycle when clothes are still wet but have been told this is normal and part of the energy saving feature. Hum... that doesn't make sense to me so I have switched off energy save and started using the timed dry feature and this gets my clothes dryer faster without over drying.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jan 13, 2022
Lmall
2 out of 5 stars review

Doesn't dry well

[This review was collected as part of a promotion.] I can't get any of my loads to dry well. It takes multiple dries to dry clothes and still some are dry and some damp still. Sheets as well as towels loads all tangle in each other, making it very hard to separate, very wrinkled, and not well dried. I have not been impressed with this dryer and regret my purchase decision. Steam settings leave my clothes very wet after the drying cycle is "done." It does have a lot of cool potential features if it were to work properly.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Feb 14, 2021
wlrw
5 out of 5 stars review

Love how it dries.

[This review was collected as part of a promotion.] Love how this dries our clothes. Only thing I don't like is there is always lint and debris on the door and gasket that falls on the floor when I open the door. Always having to vacuum in front of the dryer.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973