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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,424 ratings1,424 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (52)

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Showing 1,221-1,230 of 1,424 reviews
Jul 5, 2021
EPnC
5 out of 5 stars review

Steam cycles are the best!

[This review was collected as part of a promotion.] I love love love the steam cycle on this dryer, it’s so convenient to refresh clothing when you live in a hot climate since 5 minutes in the humidity can leave one less than fresh. It saves wear and tear in clothes, too.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Sep 24, 2024
Not only one Disappointed
2 out of 5 stars review

Dryer has 1 job. Can't do it.

[This review was collected as part of a promotion.] Has 1 job. Doesn't do it. This dryer looks nice and has satisfying controls, but the dryer sensor doesn't work and it cuts off before completely drying a load. So instead of nice clean laundry, we have to contend with damp, mildewy surprise. It shouldn't be that hard to create a dryer that actually dries clothes.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Digital Care Team

Hey there. We appreciate you letting us know about what's happening with your LG dryer not fully drying your clothes. We always want to ensure your units are working at 100% so you can have the best experience possible. We'd be happy to provide you with this link (http://spr.ly/6428oFcl6), which offers steps on how to run an installation test, which includes troubleshooting tips after the test is complete. If you need any more help, please send us a private message on social media at @LGUSSupport with your contact details and model number. We look forward to hearing from you! *Josh

Oct 20, 2021
AmyMC77
1 out of 5 stars review

Lint trap a huge problem

[This review was collected as part of a promotion.] We bought this dryer and the matching washer. The washer is amazing. The dryer is terrible. The first one we got didn’t heat up at all. The second one we got destroyed our clothes with the known lint trap problem that catches the clothes and tangles them then tears them when they get free. The lint trap is POORLY designed and barely catches any lint at all instead when you open the door lint comes out everywhere, then when you pull the lint trap to empty it there’s nothing in the trap because it gets “cleaned off” and it falls deep into the dryer which is scary from a fire standpoint. Since this is a known issue for quite some time, that I discovered AFTER I believed Consumer Reports and purchased it. LG needs to do the right thing and redesign the lint trap. After our second one we switched to a different brand and are very happy!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Dec 13, 2023
domd58
4 out of 5 stars review

NEW & CLICK DRYER

[This review was collected as part of a promotion.] We just purchased our Dryer and so far so good. It is so quiet that we often forget it is running, we love that! What I would change is the lighting in the display because it is very difficult to read the print, the lighting appears next to your selection but if you can't see what you're selecting it actually defeats the purpose of any lighting.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jul 14, 2023
DN81
2 out of 5 stars review

Airflow Sensory Failure D90 or D80

Less than year of use this dryer, keep constantly failing airflow sensor error code shows d80 or d90. Cleaned every corner, inside machine, including house duct systems, nothing works. I loved LG machines are reliable and last longer. I am not happy with technology advances it keeps failing the machine performance. According to LG’s quote “Life is good”, it is great, but my life is very miserable with broken or malfunctioned dyer at the house. Life is not so good! Before you buy the dryer, please don't get excited about advanced technologies, instead do your research and find reliable one that doesn't fail.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from LG Social Media

We're sorry to know that you are having problem with your LG dryer. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. -Carl

Aug 10, 2024
2oldandslow
5 out of 5 stars review

Happy

I am very happy with the way it works as a dryer. My wife and I are not up on the new technology so we don't use those features. Why did you buy it you ask. Well, the washer and dryer where not purchased at the same time. So this dryer matches the washer which we are very happy with also.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
May 17, 2022
DDSchaef
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We bought the washer and dryer pair a couple of week’s ago and are very pleased with both. They are very quiet and do a remarkable job of cleaning and drying our clothes. They are also very attractive .

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Feb 14, 2021
wlrw
5 out of 5 stars review

Love how it dries.

[This review was collected as part of a promotion.] Love how this dries our clothes. Only thing I don't like is there is always lint and debris on the door and gasket that falls on the floor when I open the door. Always having to vacuum in front of the dryer.

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
Jul 1, 2023
tac503
1 out of 5 stars review

I was left expecting more

Misleading advertising can lead to dissatisfied customers. Don't picture your product with something that isn't included without any type of disclaimer whatsoever. On top of that the quality of construction seems to be declining in LG products. I'm getting tired of reconnecting my appliances to my wi-fi. Other than that the dryer is fairly nice, just don't picture it with a pedestal unless it actually comes with one, or AT LEAST put an asterisk (*) with a disclaimer ....

Review from lg.com
Helpful?5CN2N3OWD55U13949104973
reply from social/LG

Thanks so much for the chance to make things right. We’re disappointed to learn that your previous [visit/experience] did not meet your expectations. Thanks to your openness, we’re making changes to improve the quality of our products and services. To address the other concerns mentioned. We sincerely regret the misunderstanding with the advertisement. The LG Pedestal is not an accessory that is needed, This is just a suggestion for those that may have limited space or need the extra convenience in a washer. Before, We bid you a great day, We would also like to address the other issue mentioned regarding the Wi-Fi disconnecting frequently also. There are a variety of reasons why LG TV remains disconnected from Wi-Fi. Common causes include weak signals, out-of-current firmware, inaccurate date and/or time, Wi-Fi connection-blocking features, and use of the 5GHz spectrum. Hope some of this help. Going forward, We can be reached directly at our Customer Support number 800-243-0000. ~Tanisha

Feb 28, 2021
Millsesz
5 out of 5 stars review

Great dryer!

[This review was collected as part of a promotion.] I purchased this dryer 2 weeks ago along with the matching washer and I love it! The features are very easy to use. The speed dry is fast and I love the wrinkle care option. Keep clothes from getting wrinkled if you can’t immediately remove things from the dryer when they are finished. I definitely recommend this dryer!!

Review from lg.com
Helpful?5CN2N3OWD55U13949104973